Copilot for all: Introducing Microsoft 365 Copilot Chat

Our ambition is to empower each worker with a Copilot and to rework each enterprise course of with brokers. From Dow to Disney, corporations are going massive with Microsoft 365 Copilot and brokers, uncovering key situations that may ship actual ROI. Now, organizations of all sizes wish to scale their AI transformation and understand the enterprise-wide ROI that comes with broad adoption.

Immediately, we’re introducing Microsoft 365 Copilot Chat, a brand new providing that provides pay-as-you-go brokers to our present free chat expertise for Microsoft 365 industrial clients. Copilot Chat allows your total workforce—from customer support representatives to advertising results in frontline technicians—to start out utilizing Copilot and brokers at the moment. It contains:

  • Free, safe AI chat powered by GPT-4o.
  • Brokers accessible proper within the chat.
  • IT controls, together with enterprise knowledge safety and agent administration.

Shifting ahead, each group may have a mixture of Copilot Chat and Microsoft 365 Copilot—our best-in-class providing—to drive AI transformation at scale. Let’s stroll by means of the brand new product lineup.

Copilot Chat: The facility of chat + brokers

Copilot is the UI for AI, and all of it begins with Copilot Chat. It’s the chat expertise you’ll use day-after-day—powered by broad information from the online, constructed on GPT-4o, and designed to be secure and safe for enterprise use. It represents a foundational shift in how we work, enabling everybody to work smarter, quicker, and extra collaboratively.

Copilot Chat contains:

  • Internet-grounded chat with GPT-4o. You should use it to do market analysis, write a technique doc, or put together for a gathering. File uploads will let you add any doc to the chat and ask Copilot to do issues like summarize key factors in a Phrase doc, analyze knowledge in an Excel spreadsheet, and counsel enhancements to a PowerPoint presentation.1 With Copilot Pages, you possibly can collaborate on content material with folks and AI in actual time—including content material from Copilot, your information, and now from the online as properly. And you may rapidly create AI-generated photographs for campaigns, product launches, and social media posts.2
  • Brokers. Utilizing pure language, now anybody can simply create brokers to automate repetitive duties and enterprise processes—straight in Copilot Chat. A customer support consultant can ask a buyer relationship administration (CRM) agent for account particulars earlier than a buyer assembly, whereas discipline service brokers can entry step-by-step directions and real-time product information saved in SharePoint. Brokers are priced on a metered foundation, and IT stays in management. IT admins can even construct organization-wide brokers and handle agent deployment, all powered by Microsoft Copilot Studio.
  • Copilot Management System. Copilot Chat contains foundational capabilities of the Copilot Management System, together with enterprise knowledge safety (EDP) for knowledge privateness and safety and the power to manipulate entry and handle the utilization and lifecycle of Copilot and brokers, in addition to measurement and reporting.

Whereas Copilot Chat is a strong new on-ramp for everybody in your group to construct the AI behavior, Microsoft 365 Copilot stays our best-in-class private AI assistant for work. It contains every little thing in Copilot Chat and extra. Microsoft 365 Copilot combines the ability of GPT-4o grounded in your work knowledge—all of your conferences, emails, chats, paperwork, and extra; Copilot within the Microsoft 365 apps that thousands and thousands depend on day-after-day—Microsoft Groups, Outlook, Phrase, Excel, and PowerPoint; and utilization and entry to brokers. And we proceed to quickly add new capabilities like Copilot Actions to deal with folks’s greatest ache factors at work. We’ve empowered each IT group to guide and handle at scale with the Copilot Management System and Copilot Analytics to measure the affect and ROI of your Copilot funding.

Clients can get began with both the free or paid expertise within the Microsoft 365 Copilot app, accessible at m365copilot.com or within the Home windows, Android, or iPhone app shops.

These bulletins allow each buyer to speed up their AI transformation and understand enterprise-wide ROI. Now, each worker has a Copilot and a group of brokers to scale their affect. 

Strive Copilot Chat at m365copilot.com and go to WorkLab for the most recent analysis and insights on AI and the way forward for work.


Footnotes:

1 File add limits apply

2 Picture technology limits apply