How real-world companies are remodeling with AI – with 50 new tales

Up to date February 5, 2025: The submit incorporates 50 new buyer tales, which seem initially of every part of buyer lists. The submit will probably be up to date often with new tales.

One of many highlights of my profession has at all times been connecting with clients and companions throughout industries to learn the way they’re utilizing expertise to drive their companies ahead. Previously 30 years, we’ve seen 4 main platform shifts, from shopper server to web and the online to cellular and cloud to now — the following main platform shift to AI.  

As at present’s platform shift to AI continues to achieve momentum, Microsoft is working to grasp simply how organizations can drive lasting enterprise worth. We lately commissioned a examine with IDC, The Enterprise Alternative of AI, to uncover new insights round enterprise worth and assist information organizations on their journey of AI transformation. The examine discovered that for each $1 organizations put money into generative AI, they’re realizing a median of $3.70 in return — and uncovered insights in regards to the future potential of AI to reshape enterprise processes and drive change throughout industries.

Try the highest 5 AI traits to observe from IDC and Microsoft

At present, greater than 85% of the Fortune 500 are utilizing Microsoft AI options to form their future. In working with organizations giant and small, throughout each business and geography, we’ve seen that the majority transformation initiatives are designed to attain one in all 4 enterprise outcomes:  

  1. Enriching worker experiences: Utilizing AI to streamline or automate repetitive, mundane duties can enable your staff to dive into extra advanced, artistic and in the end extra useful work.
  2. Reinventing buyer engagement: AI can create extra personalised, tailor-made buyer experiences, delighting your goal audiences whereas lightening the load for workers.
  3. Reshaping enterprise processes: Nearly any enterprise course of will be reimagined with AI, from advertising and marketing to produce chain operations to finance, and AI is even permitting organizations to transcend course of optimization and uncover thrilling new development alternatives.
  4. Bending the curve on innovation: AI is revolutionizing innovation by dashing up artistic processes and product growth, lowering the time to market and permitting firms to distinguish in an typically crowded subject.

On this weblog, we’ve collected greater than 300 of our favourite real-life examples of how organizations are embracing Microsoft’s confirmed AI capabilities to drive impression and form at present’s platform shift to AI. At present, we’ve added new tales of consumers utilizing our AI capabilities initially of every part. We’ll often replace this story with extra. We hope you discover an instance or two that may encourage your personal transformation journey.

Enriching worker experiences

Generative AI is really remodeling worker productiveness and wellbeing. Our clients inform us that by automating repetitive, mundane duties, staff are freed as much as dive into extra advanced and artistic work. This shift not solely makes the work atmosphere extra stimulating but in addition boosts job satisfaction. It sparks innovation, offers actionable insights for higher decision-making and helps personalised coaching and growth alternatives, all contributing to a greater work-life stability. Prospects around the globe have reported important enhancements in worker productiveness with these AI options:

New Tales:

  1. Acentra Well being created MedScribe utilizing Azure OpenAI Service. The answer has saved 11,000 nursing hours and almost $800,000. It additionally helped every nurse course of 20 to 30 letters each day, whereas attaining a 99% approval fee for MedScribe-generated letters.
  2. Brisbane Catholic Schooling offers Microsoft 365 Copilot to 12,500 educators, and makes use of Microsoft Copilot Studio to create a generative AI software to assist educators combine Catholic traditions and values into the classroom.
  3. Crediclub saves 96% monthly in auditing bills and analyzes 150 conferences per hour with Azure AI, liberating up time for 800 gross sales advisors and 150 department managers to work together straight with clients.
  4. eClinicalWorks developed a software utilizing Azure AI providers and Azure AI Doc Intelligence to assist healthcare employees scan, kind and match hundreds of faxes annually to match the faxed knowledge with present affected person recordsdata.
  5. Schooling Authority of Northern Eire (EANI) launched Microsoft 365 Copilot to cut back admin work, permitting lecturers to give attention to college students. The Microsoft partnership ensures safe and moral AI use, whereas trainer coaching focuses on immediate writing and efficient software adoption.
  6. Ma’aden makes use of Microsoft 365 Copilot to boost productiveness, saving as much as 2,200 hours month-to-month. Duties like drafting emails, creating paperwork and knowledge evaluation have change into extra environment friendly, serving to Ma’aden obtain its development objectives.
  7. Advertising and marketing org mci group makes use of Microsoft 365 Copilot to boost using AI and different technological advances to spice up worker effectivity.
  8. Michelin deployed Microsoft 365 Copilot and a generative AI in-house chatbot based mostly on Azure OpenAI Service known as “Aurora” designed to assist staff optimize work and workforce efficiency, boosting productiveness tenfold.
  9. Raiffeisen Financial institution Worldwide constructed its personal ChatGPT utilizing Azure OpenAI Service to automate repetitive duties like documenting intelligence and extra quickly summarize authorized, regulation and banking paperwork.
  10. Sanabil Investments deployed Microsoft 365 Copilot to assist staff cut back the time spent on handbook on a regular basis duties that diverted focus from extra strategic and useful work. Inside two months, roughly 70% of staff often used Copilot.
  11. Sensei rolled out Microsoft 365 to cut back the variety of inner apps and higher join techniques for simpler collaboration, and is utilizing Microsoft 365 Copilot to extend effectivity.
  12. Sikshana Basis is working with Microsoft Analysis India to introduce an AI copilot for lecturers that shortens preparation time for classes from an hour or extra to only minutes.
  13. The College of Hong Kong adopted Microsoft 365 Copilot to boost productiveness by automating administrative duties and offering clever help, permitting college to focus extra on educating.

  1. Accenture and Avanade launched a Copilot enterprise transformation follow, supported by Microsoft, and co-invested in new capabilities, options and coaching to assist organizations securely and responsibly reinvent their enterprise capabilities with generative and agentic AI and Copilot applied sciences.
  2. Entry Holdings Plc adopted Microsoft 365 Copilot, integrating generative AI into each day instruments and, in consequence, writing code now takes two hours as an alternative of eight, chatbots launch in 10 days as an alternative of three months and displays are ready in 45 minutes as an alternative of six hours.
  3. Adobe is connecting Adobe Expertise Cloud workflows and insights with Microsoft 365 Copilot to ship generative-AI powered capabilities that allow entrepreneurs to extend collaboration, effectivity and creativity.
  4. Amadeus empowers its groups to focus their time and abilities on value-added duties with Microsoft 365 Copilot, by summarizing e-mail threads, chat or transcripts and summing up info from various sources.
  5. ANZ has invested in Microsoft 365 Copilot, GitHub Copilot and Copilot in Microsoft Edge to spice up productiveness and innovation throughout its workforce.
  6. Asahi Europe & Worldwide (AEI) has adopted Microsoft 365 Copilot, saving staff doubtlessly 15% of time beforehand spent on administrative duties.
  7. AXA developed AXA Safe GPT, a platform powered by Azure OpenAI Service that empowers staff to leverage the facility of generative AI whereas focusing on the best stage of knowledge security and accountable use of the software.
  8. Axon Enterprise developed a brand new AI software with Azure OpenAI Service known as Draft One, leading to an 82% lower in time spent on reviews, which freed up officers to have interaction extra with their neighborhood.
  9. Aztec Group enhanced productiveness and shopper expertise by trialing Microsoft 365 Copilot with 300 employees, uncovering “limitless” use circumstances and plans for a wider rollout.
  10. Bader Sultan & Bros. Co. W.L.L. carried out Microsoft 365 Copilot to boost worker productiveness and pace up buyer response instances.
  11. Bancolombia is utilizing GitHub Copilot to empower its technical workforce, attaining a 30% improve in code technology, boosting automated utility modifications to a median of 18,000 per 12 months, with a fee of 42 productive each day deployments.
  12. Financial institution of Queensland Group is utilizing Microsoft 365 Copilot, with 70% of customers saving two-and-a-half to 5 hours per week.
  13. BaptistCare Group Providers is utilizing Microsoft 365 Copilot to avoid wasting staff time as they navigate workforce scarcity challenges permitting them to focus extra on the folks they take care of.
  14. Barnsley Council was acknowledged as “Double Council of the Yr in 2023” for its implementation of Microsoft 365 Copilot, which modernized operations and lowered administrative duties, resulting in improved job satisfaction and elevated creativity.
  15. BlackRock bought greater than 24,000 Microsoft 365 Copilot licenses spanning all staff, capabilities and areas, serving to enhance the Copilot expertise, together with codeveloping new options and capabilities.
  16. British Coronary heart Basis is testing Microsoft 365 Copilot and in its preliminary take a look at, customers estimate that Microsoft 365 Copilot might save them as much as half-hour per day.
  17. Buckinghamshire Council deployed Microsoft 365 Copilot with employees reporting productiveness enhancements, high quality enhancements and time financial savings that are enabling the totally different groups to do extra with much less.
  18. Campari Group adopted Microsoft 365 Copilot to assist staff combine it into their workflow, leading to time financial savings of about two hours every week from the assist of routine actions akin to e-mail administration, assembly preparation, content material creation and talent acquisition.
  19. Canadian Tire Company moved its knowledge from on-premises techniques to Microsoft Azure and constructed digital assistants utilizing Azure OpenAI Service, and now greater than 3,000 company staff save 30 to 60 minutes a day utilizing its ChatCTC digital assistant.
  20. Capita is utilizing GitHub Copilot for productiveness enhancements in addition to enhancements in developer satisfaction, recruitment and retention.
  21. Cathay leverages Microsoft 365 Copilot to streamline conferences and handle info extra successfully, lowering time-consuming duties and fostering creativity.
  22. CDW used Microsoft 365 Copilot to enhance work high quality for 88% of customers, enabling 77% to finish duties sooner, and rising productiveness for 85% of customers.
  23. Chi Mei Medical Heart is lightening workloads for medical doctors, nurses and pharmacists with a generative AI assistant constructed on Azure OpenAI Service.
  24. Clifford Likelihood adopted Microsoft 365 Copilot to streamline duties, automate processes and improve collaboration. Attorneys use it to draft and handle emails and guarantee compliance, permitting them to give attention to advanced authorized work and enhance productiveness.
  25. DLA Piper selected Microsoft 365 Copilot to spice up productiveness for operational and administrative groups, saving as much as 36 hours weekly on content material technology and knowledge evaluation.
  26. Eaton adopted Microsoft 365 Copilot to automate the creation of 1,000 customary working procedures to streamline customer support operations and enhance knowledge entry throughout groups, slicing creation time from one hour to 10 minutes.
  27. E.ON is targeted on Germany’s power transition, leveraging Microsoft 365 Copilot to handle the advanced grid in real-time, rising productiveness and effectivity for its workforce.
  28. Enerijisa Uretim has adopted Microsoft 365 Copilot to streamline assembly summaries, reformat paperwork and compile reviews, enabling staff to focus on extra strategic and fulfilling actions as an alternative of spending six hours in conferences.
  29. EPAM is deploying Microsoft 365 Copilot to consolidate info and generate content material and paperwork.
  30. Farm Credit score Canada carried out Microsoft 365 Copilot which resulted in time financial savings on routine duties for 78% of customers, with 30% saving 30 to 60 minutes per week and 35% saving over an hour per week, permitting staff to give attention to extra value-added duties.
  31. Finastra used Microsoft 365 Copilot to automate duties, improve content material creation, enhance analytics and personalize buyer interactions, with staff citing a 20%-50% time financial savings.
  32. 4 Company Worldwide elevated worker productiveness utilizing Microsoft 365 Copilot to generate concepts for artistic work and assist administrative-heavy processes, knowledge evaluation and report technology, permitting employees to give attention to outreach and fewer time doing paperwork.
  33. Goodwill of Orange County developed an AI-powered app utilizing Azure AI capabilities to assist extra folks, together with these with developmental, mental and bodily disabilities, work in unfilled e-commerce positions.
  34. Harvey makes use of Azure OpenAI to simplify routine duties throughout lots of of legislation companies and authorized groups, with one company lawyer saying he saved 10 hours of labor per week.
  35. Honeywell staff are saving 92 minutes per week — that’s 74 hours a 12 months! Disclaimer: Statistics are from an inner Honeywell survey of 5,000 staff the place 611 staff responded.
  36. Perception staff utilizing Copilot are seeing 4 hours of productiveness gained per week from knowledge summarization and content material creation.
  37. Joos makes use of Microsoft 365 Copilot to develop its model with worldwide collaboration by streamlining conferences, optimizing displays and bettering communications.
  38. Kantar is harnessing the facility of Microsoft 365 Copilot by lowering pricey, time-consuming IT processes and boosting productiveness for workers.
  39. KMS Lighthouse enhanced its data administration platform with Microsoft Groups and Dynamics 365 integration, enabling customers to leverage KMS Lighthouse with out having to change purposes. And with Azure OpenAI Service, firms can create related content material extra rapidly throughout the KMS Lighthouse utility.
  40. KPMG Australia is utilizing Microsoft Azure OpenAI Service, Azure AI Search and Microsoft Copilot 365 to carry out superior textual content evaluation of dozens of shopper supply paperwork to establish full or partial compliance, or noncompliance, in a fraction of the time required for handbook assessments.
  41. LGT is launching Microsoft Copilot LGT to enhance effectivity, displaying customers save a median of an hour every week even within the pilot part.
  42. Localiza&Co, a pacesetter within the mobility business in Latin America, carried out Microsoft 365 Copilot to automate processes and enhance effectivity, and lowered 8.3 working hours per worker monthly.
  43. Lotte Lodges & Resorts has been creating a brand new work tradition that permits staff to work extra effectively and give attention to the character of the work by adopting Microsoft Energy Platform for automation.
  44. MAIRE is leveraging Microsoft 365 Copilot to automate routine duties, saving over 800 working hours monthly, liberating up engineers and professionals for strategic actions whereas supporting MAIRE’s inexperienced power transition by lowering their carbon footprint.
  45. McDonald’s China selected Microsoft Azure AI, GitHub Copilot and Azure AI Search to rework its operations, leading to a big improve in AI adoption, consumption and retention from 2,000 to 30,000 worker transactions month-to-month.
  46. McKnight Basis adopted Microsoft 365 Copilot for all employees, saving time, rising productiveness and liberating house to give attention to strategic priorities.
  47. Medigold Well being makes use of Azure OpenAI Service to considerably cut back the time that clinicians spend writing reviews throughout their session and administrative time.
  48. Morula Well being is utilizing Microsoft 365 Copilot to boost productiveness, streamline medical writing duties and guarantee knowledge safety, in the end bettering effectivity and shopper satisfaction.
  49. Motor Oil Group is attaining outstanding effectivity positive factors by integrating Microsoft 365 Copilot into its workflows, with employees spending minutes on duties that used to take weeks.
  50. Nagel-Group makes use of Azure OpenAI Service to assist staff rapidly entry info which saves time, creates effectivity and transparency and results in higher-quality solutions general.
  51. Nationwide Australia Financial institution is leveraging Microsoft 365 Copilot for each day productiveness and knowledge evaluation and insights and Microsoft Copilot for Safety to rapidly analyze hundreds of thousands of safety occasion logs and permit engineers to give attention to extra vital areas.
  52. NFL Gamers Affiliation built-in Azure AI Providers and Azure App Service into their video evaluate course of, lowering evaluate time by as much as 73%, considerably rising effectivity and enhancing participant security by way of constant rule enforcement.
  53. O2 Czech Republic boosts productiveness and streamlines conferences with Microsoft 365 Copilot, revolutionizing how info is shared and making automation part of each day work.
  54. Onepoint developed a safe conversational agent based mostly on Azure OpenAI which delivers productiveness positive factors of between 10% and 15% throughout all enterprise strains.
  55. Orange Group has over 40 use circumstances with Azure OpenAI Service and GitHub Copilot throughout enterprise capabilities to assist staff of their day-to-day duties, enabling them to focus on increased value-added actions.
  56. Oxford College Hospitals NHS Basis Belief carried out Microsoft 365 Copilot to enhance employees report productiveness by saving one to 2 hours every week, or easy formatting duties right down to a matter of seconds, enabling extra assets to ship frontline providers.
  57. PA Consulting remodeled its gross sales operations with Microsoft 365 Copilot, so its folks can make investments extra time on the actions which have the most important impression for purchasers and maximize the strategic worth they supply.
  58. Petrobras used Azure OpenAI Service to create ChatPetrobras, which is streamlining workflows, lowering handbook duties and summarizing reviews for its 110,000 staff.
  59. Petrochemical Industries Firm automates work processes to avoid wasting time with Microsoft 365 Copilot from weeks to days, hours to seconds.
  60. PIMCO constructed ChatGWM with Azure AI Studio, a complete platform that gives the power to ask questions, obtain responses and confirm solutions multi functional place, so groups can spend extra time partaking purchasers and having deeper conversations.
  61. PKSHA Know-how is optimizing their time on important work by rising effectivity in assembly preparations, knowledge analytics and ideation with the assistance of Microsoft 365 Copilot.
  62. Windfall has collaborated with Nuance and Microsoft to speed up growth and adoption of generative AI-powered purposes, serving to enhance care high quality and entry, and cut back doctor’s administrative workloads.
  63. RTI Worldwide adopted Microsoft 365 Copilot to achieve productiveness wherever potential, permitting employees to give attention to their areas of experience, delivering even higher science-backed options for purchasers.
  64. SACE, an Italian finance and insurance coverage agency, is utilizing Microsoft 365 Copilot and Viva to spice up productiveness and unlock worker potential whereas enhancing general well-being — and productiveness enchancment knowledge from the primary 9 months of implementation reveals a 23% improve.
  65. Sandvik Coromant is utilizing Microsoft Copilot for Gross sales to drive effectivity and accuracy, shaving no less than one minute off every transaction, permitting sellers and account managers to focus their experience on responding to clients’ wants with evaluation, creativity and adaptableness.
  66. Sasfin Financial institution constructed an answer on Microsoft Azure that centralized 20,000 paperwork to investigate contract clauses and supply real-time snapshots, transferring guesswork into data-driven decision-making.
  67. Scottish Water carried out Microsoft 365 Copilot lowering mundane duties to a minimal, and thus liberating up time for workers to work on the extra significant duties.
  68. Shriners Kids’s developed an AI platform permitting clinicians to simply and securely navigate affected person knowledge in a singular location, enhancing affected person care, and bettering the effectivity of their healthcare providers.
  69. Siemens is leveraging Azure OpenAI Service to enhance effectivity, lower downtime and deal with labor shortages.
  70. Softchoice staff are experiencing firsthand how Microsoft 365 Copilot can rework each day workflows, realizing productiveness positive factors of 97% discount in time spent summarizing technical conferences and as much as 70% much less time spent on content material creation.
  71. Syensqo utilized Microsoft’s Azure OpenAI Service to develop a customized AI chatbot in three months, which improved their inner knowledge administration, decision-making and general effectivity.
  72. Teladoc Well being makes use of Microsoft 365 Copilot to revolutionize its telehealth operations, automating routine duties, boosting effectivity and rising productiveness.
  73. Telstra developed two cutting-edge generative AI instruments based mostly on Microsoft Azure OpenAI Service: 90% of staff are utilizing the One Sentence Abstract software which resulted in 20% much less follow-up buyer contact and 84% of customer support brokers utilizing the Ask Telstra resolution.
  74. Topsoe achieved 85% AI adoption amongst workplace staff in seven months, considerably enhancing productiveness and enterprise processes.
  75. Torfaen County Borough Council utilized Microsoft 365 Copilot to streamline back-office processes, leading to important time financial savings and enhanced productiveness for each enterprise and kids’s providers groups, with additional rollouts deliberate.
  76. Trace3 leveraged Microsoft 365 Copilot to streamline and improve processes throughout the enterprise and with purchasers, akin to lowering the time it takes HR recruiting managers to reply to candidates inside a few days as an alternative of a number of weeks.
  77. Unilever is reinventing their advertising and marketing course of with Copilot, saving time on briefing duties, mechanically pulling in related market knowledge, content material and insights to speed up marketing campaign launches.
  78. Uniper SE carried out Microsoft 365 Copilot to cut back time spent on handbook and repetitive duties, and assist employees give attention to extra urgent work, akin to growing enhanced options to hurry up the power transition.
  79. Unum Group constructed a customized AI utility to go looking 1.3 terabytes of knowledge with 95% accuracy utilizing Azure OpenAI Service.
  80. Virgin Atlantic adopted Microsoft 365 Copilot and GitHub Copilot and is seeing actual enterprise advantages, together with productiveness enhancements, enabling new methods of working.
  81. Visier constructed a generative AI assistant that leverages Azure AI and Azure OpenAI Providers to ship workforce analytics and actionable insights for greater than 50,000 clients.
  82. Digital Dental Care developed an AI utility Good Scan that leverages Microsoft Azure to cut back paperwork for cellular dental clinics in faculties by 75% and frees dentists to dedicate extra time to affected person care.
  83. Zakladni Skola As Hlavkova adopted Microsoft 365 Copilot and noticed a 60% enchancment in dealing with administrative paperwork, decreased lesson preparation from hours to couple of minutes, elevated inclusivity and enhanced communication with college students and oldsters.

Reinventing buyer engagement

We’ve seen nice examples of how generative AI can automate content material creation, guaranteeing there’s contemporary and fascinating supplies able to go. It personalizes buyer experiences by crunching the numbers, boosting conversion charges. It makes operations smoother, serving to groups launch campaigns sooner. Plus, it drives innovation, crafting experiences that delight clients whereas lightening the load for workers. Embracing generative AI is vital for organizations eager to reinvent buyer engagements, keep forward of the sport and drive each innovation and effectivity.

New Tales:

  1. Aditya Birla Capital constructed the SimpliFi chatbot on Microsoft Azure to simplify monetary providers info and affords by way of clever search and proactive nudging with minimal latency and excessive scalability.
  2. AIA is utilizing Copilot in Dynamics 365 Buyer Service to permit customer support representatives to deal with extra circumstances in much less time by automating time-consuming duties like drafting buyer emails and summarizing prolonged chats and case histories.
  3. Aydem Power and Microsoft companion Softtech used Azure OpenAI Service to create an AI assistant for WhatsApp, offering clients with real-time updates and dealing with meter readings, invoice checks and claims.
  4. The Metropolis of Buenos Aires developed Boti with ChatGPT utilizing Azure OpenAI Service to handle a number of service channels and personalize key providers for residents and vacationers. The chatbot centralizes knowledge, permits pure language interactions and scales to deal with excessive calls for, managing 2 million queries monthly with out human intervention, assuaging the operational burden by 50%, bettering the citizen expertise and rising effectivity.
  5. de Alliantie constructed a generative AI chatbot utilizing Azure OpenAI to digest info of their on-line data base so employees can get correct solutions in seconds. One other Azure AI-based resolution transcribes and summarizes calls, then categorizes them by theme.
  6. Haceb created a digital technical assist assistant with generative AI, serving to on-the-ground technicians troubleshoot, diagnose and resolve product points sooner and extra effectively.
  7. Lloyds Banking Group developed the Department Translation App utilizing Microsoft Energy Apps and Azure AI providers with a aim to enhance communication with non-English talking clients and the innovation enhanced service supply, receiving optimistic suggestions from staff and clients alike.
  8. Staffbase offers its purchasers with Staffbase Companion, which helps it improve inner communication with fast content material technology, summarization, translation and future capabilities — and stay assured in knowledge safety.
  9. Tekion constructed Automative Retail Cloud, a unified, cloud-native platform that makes use of generative AI to investigate communications, extract insights and supply customer-specific suggestions for gross sales brokers.
  10. Welcome Account created a banking utility with a conversational agent based mostly on Azure OpenAI Service, as a way to assist folks handle their funds and administrative procedures. This multilingual agent already assists a minimum of a thousand refugees each day.
  11. UBS is utilizing Azure AI options, together with Azure AI Search and Azure OpenAI Service, to energy “Good Assistants” that streamline content material entry and supply real-time info to Shopper Advisors, boosting effectivity and shopper engagement.
  12. Virbe permits companies to work together with clients by way of AI-powered avatars, and with Azure AI providers like Azure OpenAI Service and Azure AI Search, Virbe enhanced its AI avatars and simplified engagement with enterprise clients — and clients are seeing as much as a 10x improve in leads.

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  1. Absa has adopted Microsoft Copilot to streamline varied enterprise processes, saving a number of hours on administrative duties every day.
  2. Adobe leverages Microsoft Azure to streamline the shopper expertise, harnessing the facility of the linked cloud providers and making a synergy that drives AI transformation throughout industries.
  3. Acentra Well being developed Medscribe, an online utility that makes use of Azure OpenAI Service to generate draft letters in a safe, HIPPA-compliant enclave that responds to buyer appeals for healthcare providers inside 24 hours, lowering the time spent on every attraction letter by 50%.
  4. Air India leveraged Azure OpenAI Service to develop a digital assistant that has dealt with almost 4 million buyer queries with full automation, considerably enhancing buyer expertise and avoiding hundreds of thousands of {dollars} in buyer assist prices.
  5. Alaska Airways is utilizing Microsoft Azure, Microsoft Defender, and GitHub to make sure its passengers have a seamless journey from ticket buy to baggage pickup and began leveraging Azure OpenAI Service to unlock extra enterprise worth for its buyer care and get in touch with facilities.
  6. Ally Monetary is utilizing Azure OpenAI Service to cut back handbook duties for its customer support associates, liberating up time for them to have interaction with clients.
  7. BMW Group optimizes the shopper expertise connecting 13 million energetic customers to their autos with the MyBMW app on Azure, which helps 450 million each day requests and three.2TB knowledge processing.
  8. Boyner has tripled its e-commerce efficiency utilizing Microsoft Azure, seeing an increase in buyer satisfaction, engagement, conversion fee and income.
  9. Bradesco Financial institution built-in Microsoft Azure to its digital assistant, BIA, leading to lowered response time from days to hours, bettering operational effectivity and shopper satisfaction.
  10. Capgemini Mexico built-in GitHub Copilot to assist scalable AI implementations which has led to improved buyer experiences and elevated effectivity.
  11. Capitec Financial institution makes use of Azure OpenAI Service and Microsoft 365 Copilot, enabling their AI-powered chatbot to help customer support consultants in accessing product info extra effectively, saving important time for workers every week.
  12. Cdiscount is leveraging GitHub Copilot and Azure OpenAI Service to boost developer effectivity, optimize product sheet categorization and enhance buyer satisfaction.
  13. Cemex used Azure OpenAI Service to launch Technical Xpert, an AI software utilized by gross sales brokers to supply instantaneous entry to complete product and buyer resolution info, considerably lowering search time by 80%.
  14. Chanel elevated their shopper expertise and improved worker effectivity by leveraging Microsoft Material and Azure OpenAI Service for real-time translations and high quality monitoring.
  15. Metropolis of Burlington created two AI-powered options: MyFiles system utilizing Microsoft Energy Platform for constructing permits, and CoBy, a 24/7 buyer assist assistant utilizing Microsoft Copilot Studio.
  16. Metropolis of Madrid created an AI digital assistant with Microsoft Azure OpenAI Service providing vacationers correct, real-time info and personalised responses in 95-plus languages.
  17. Cognizant is making efficiency administration more practical and significant with Microsoft Azure Machine Studying to assist purchasers throughout industries envision, construct, and run progressive digital enterprises.
  18. Coles Group has leveraged Microsoft Azure to boost its digital presence and enhance buyer engagement, rolling out new purposes to its shops six instances sooner with out disrupting workloads.
  19. Business Financial institution of Dubai used Microsoft Azure to improve its utility infrastructure, bettering transaction safety and pace so particular person clients can now open an account and begin banking in about two minutes.
  20. Cradle Fund, devoted to nurturing startups in Malaysia, launched an AI-driven chatbot to spice up consumer interplay and improve public engagement. Person engagement quadrupled whereas decision time was lowered from two days to some clicks. Cradle additionally decreased customer support prices by 35%, elevated worldwide interactions by 40% and elevated each day common visits 10-fold.
  21. Doctolib, a number one eHealth firm in France, leverages Microsoft expertise to develop an AI-powered medical assistant, integrating each Azure OpenAI Service and Mistral Massive on Azure.
  22. Docusign used Azure AI to develop its Clever Settlement Administration (IAM) platform, which helps hundreds of thousands of workflows, lowering contract processing instances and enhancing buyer satisfaction with superior AI-powered analytics.
  23. Dubai Electrical energy and Water Authority has considerably improved productiveness and buyer satisfaction by integrating a number of Microsoft AI options, lowering activity completion time from days to hours and attaining a 98% buyer happiness fee.
  24. Elcome makes use of Microsoft 365 Copilot to enhance the shopper expertise, lowering response instances from 24 hours to eight hours.
  25. elunic developed shopfloor.GPT based mostly on Azure OpenAI resulting in elevated productiveness for purchasers saving quarter-hour per request.
  26. Estée Lauder Corporations is leveraging Azure OpenAI Service to create nearer shopper connections and improve pace to market with native relevancy.
  27. First Nationwide Financial institution (FNB) is utilizing Microsoft Copilot for Gross sales to assist bankers create skilled, considerate emails in 13 native South African languages, to boost buyer interactions, streamline communications and reinforce its dedication to innovation and customer support.
  28. Flora Meals Group migrated to Microsoft Material to supply extra detailed and well timed insights to its clients, enhancing service supply and buyer satisfaction.
  29. Groupama deployed a digital assistant utilizing Azure OpenAI Service that delivers dependable, verified and verifiable info, and boasts an 80% success fee.
  30. Holland America Line developed a digital agent utilizing Microsoft Copilot Studio that acts as a digital concierge on their web site to assist new and present clients and journey advisors, which has achieved a robust decision fee and is presently dealing with hundreds of conversations per week.
  31. Worldwide College of Utilized Sciences (IU) adopted Azure OpenAI Service to revolutionize studying with a personalised examine assistant that may work together with every pupil identical to a human would.
  32. Investec is utilizing Microsoft 365 Copilot for Gross sales to boost the financial institution’s shopper relationships, estimating saving roughly 200 hours yearly in the end boosting gross sales productiveness and delivering personalised, seamless buyer expertise.
  33. Jato Dynamics used Azure OpenAI Service to automate content material technology, serving to dealerships save roughly 32 hours every month.
  34. Kenya Purple Cross labored with Pathways Applied sciences to develop a psychological well being chatbot in Azure AI.
  35. LALIGA is delivering a seamless fan expertise and AI insights with Azure Arc, utilizing AI in Azure for optimizing match scheduling and different key operations.
  36. Legrand used Azure OpenAI Service to cut back the time to generate product knowledge by 60% and enhance buyer assist interactions with quick, correct info.
  37. Linum is utilizing Microsoft Azure to coach their text-to-video fashions sooner and extra effectively with out dropping efficiency or losing assets.
  38. Lumen Applied sciences is redefining buyer success and gross sales processes by way of the strategic use of Microsoft 365 Copilot, enhancing productiveness, gross sales and customer support within the world communications sector.
  39. Mars Science & Diagnostics used the Azure AI catalog to construct generative AI apps to boost accuracy and extract knowledge insights rapidly, serving to pets with important, undiagnosed circumstances obtain the care they require sooner.
  40. McKinsey & Firm is creating an agent to cut back shopper onboarding course of by lowering lead time by 90% and administrative work by 30%.
  41. Meesho leveraged Microsoft’s Azure OpenAI Service and GitHub Copilot to boost customer support and software program growth, leading to a 25% improve in buyer satisfaction scores and 40% extra site visitors on customer support queries.
  42. Milpark Schooling built-in Microsoft Copilot and Copilot Studio and in simply 4 months, improved effectivity and accuracy of pupil assist, reducing the typical decision time by 50% and escalation time by greater than 30%.
  43. Nationwide Basketball Affiliation is utilizing Azure OpenAI Service to hurry up the time to market, serving to followers join with the league with personalised, localized insights to boost the fan expertise.
  44. NC Fusion selected a complete Microsoft resolution to make advertising and marketing engagement actions simpler and precisely goal the very best viewers segments.
  45. Medgate, a telehealth subsidiary of Otto Group developed a medical Copilot powered by Azure OpenAI which summarizes consultations, helps triage and offers real-time translations.
  46. Orbital Witness embraced using giant language fashions (LLMs) in Azure OpenAI to construct its progressive AI Agent utility, Orbital Copilot, which may save authorized groups 70 p.c of the time it takes to conduct property diligence work.
  47. Pacific Gasoline & Electrical constructed a chatbot utilizing Microsoft Copilot Studio that saves $1.1 million yearly on helpdesk assist.
  48. Parloa took a “voice-first” method and created an enterprise-grade AI Agent Administration platform to automate buyer interactions throughout telephone, chat and messaging apps.
  49. Pockyt is utilizing GitHub Copilot and anticipates a 500% improve in productiveness within the medium to long run as they proceed adapting AI and fine-tuning their software program growth life cycle.
  50. South Australia Division for Schooling launched an AI-powered instructional chatbot to assist safeguard college students from dangerous content material whereas introducing accountable AI to the school rooms.
  51. Sync Labs is utilizing Microsoft Azure to create AI-driven options which have led to a outstanding 30x improve in income and a 100x growth of their buyer base.
  52. Syndigo is utilizing Azure to speed up digital commerce for its clients by greater than 40% and increase its buyer base.
  53. Telkomsel created a digital assistant with Azure OpenAI Service, leading to a leap in buyer self-service interactions from 19% to 45%, and name quantity dropped from 8,000 calls to 1,000 calls a day.
  54. Torrens College selected to make use of Azure OpenAI to uplift its on-line studying expertise, saving 20,000 hours and $2.4 million in time and assets.
  55. Trusting Social built-in Microsoft Azure providers to launch AI-driven brokers which might be altering how banks perform and reworking their buyer’s banking expertise.
  56. College of California, Berkeley used Azure OpenAI Service to deploy a customized AI chatbot that helps pupil studying and helps college students with advanced coursework.
  57. College of Sydney created a self-serve AI platform powered by Azure OpenAI Service, to allow college to construct customized chatbots for enhancing pupil onboarding, suggestions, profession simulation and extra.
  58. Van Lanschot Kempen is utilizing Microsoft 365 Copilot to cut back the time wanted for each day duties, liberating up time to put money into that essential private connection.
  59. Virgin Cash constructed an award-winning digital assistant utilizing Copilot Studio to assist construct clients’ confidence of their digital services and products.
  60. VOCALLS automates over 50 million interactions per 12 months, leading to a 78% discount in common dealing with time other than a 120% improve in answered calls.
  61. Vodafone Group is leveraging Microsoft’s AI options, together with Azure AI Studio, OpenAI Service, Copilot and AI Search, to attain a 70% decision fee for buyer inquiries by way of digital channels and cut back name instances by no less than one minute.
  62. Walmart is utilizing Azure OpenAI Service to ship a useful and intuitive shopping expertise for purchasers designed to serve up a curated listing of the personalised gadgets a client is on the lookout for.
  63. Weights & Biases created a platform which runs on Microsoft Azure that permits builders to maintain data, log successes and failures and automate handbook duties.
  64. World2Meet is offering higher customer support and operations with a brand new digital assistant powered by Microsoft Azure.
  65. Xavier School is modernizing its pupil info techniques on Microsoft Dynamics 365 and Microsoft Azure to unlock highly effective insights, fostering innovation and data-driven resolution making.
  66. Zavarovalnica Triglav carried out Microsoft Dynamics 365 and Azure OpenAI Service to streamline its operations with automated responses and sensible rerouting of buyer enquiries.
  67. Zurich Insurance coverage Group used Azure OpenAI Service to develop superior AI purposes that led to extra correct and environment friendly threat evaluation evaluations, accelerating the underwriting course of, lowering turnaround instances and rising buyer satisfaction.

Reshaping enterprise course of

Remodeling operations is one other approach generative AI is encouraging innovation and bettering effectivity throughout varied enterprise capabilities. In advertising and marketing, it could actually create personalised content material to really interact totally different audiences. For provide chain administration, it could actually predict market traits so firms can optimize their stock ranges. Human assets departments can pace up the hiring course of, whereas monetary providers can use it for fraud detection and threat assessments. With generative AI, firms are usually not simply refining their present processes, they’re additionally discovering thrilling new development alternatives.

New Tales:

  1. Financial institution of Queensland is modernizing its operations with Azure, Microsoft 365 and Microsoft 365 Copilot, utilizing AI to optimize enterprise processes akin to creating advertising and marketing content material, constructing reviews and plans and drafting HR content material.
  2. Document360 created an AI-powered data base and repair platform for firms to create, handle and publish on-line documentation, together with product manuals, SOPs and wikis.
  3. Eduvos is simplifying the scholar enrollment expertise with Microsoft Azure and Dynamics 365, lowering the time from 90 days to just about instantaneous and related prices by 90%.
  4. Emirates International Aluminum (EGA) makes use of Azure Native to assist its digital manufacturing platform, together with assist for safety-critical purposes that use AI. By its hybrid Azure atmosphere, EGA has achieved 10 to 13 instances sooner AI response time and 86% value financial savings for AI picture and video use circumstances.
  5. Hellenic Cadastre constructed a system that reads and categorizes property contracts, applies authorized guidelines and offers assessments for approval utilizing Azure OpenAI Service. At present, property transaction assessments take lower than 10 minutes as an alternative of hours, lowering prices from 15 euros to 0.11 euros per evaluation. The system additionally enhanced property house owners’ authorized safety and boosted the Greek economic system by enabling transactions to be accomplished sooner.
  6. Startup legal-i is utilizing AI to investigate unstructured knowledge and assist costly insurance coverage specialists make higher choices sooner — dashing up healthcare and insurance coverage processes and bettering the accuracy of outcomes.
  7. Publishing firm SHUEISHA Inc. is utilizing Microsoft Safety Copilot to allow sooner incident response, boosting the arrogance and effectiveness of cybersecurity personnel.
  8. thyssencrupp is utilizing the Siemens Industrial Copilot, constructed on Azure OpenAI Service, to handle a talented labor hole whereas revolutionizing the way it applications and operates equipment.
  9. U.S. AutoForce carried out Dynamics 365 Provide Chain Administration to centralize warehouse knowledge, join processes and enhance operational effectivity whereas utilizing Microsoft Copilot for Finance to automate month-to-month reconciliations.

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  1. ABB Group built-in Azure OpenAI Service into their Genix Copilot platform enabling clients to attain as much as 30% financial savings in operations and upkeep, 20% enchancment in power and emission optimization and an 80% discount in service calls.
  2. Accelleron used Microsoft Energy Platform to assist quite a few enterprise purposes and simplify processes for service brokers and staff, ensuing within the onboard of latest brokers in half-hour, in comparison with two days for different options.
  3. Accenture developed an AI-powered monetary advisor that leverages RISE with SAP on Microsoft Azure to boost their infrastructure and combine monetary knowledge.
  4. Atomicwork leverages Azure OpenAI to deliver collectively three energy capabilities: a conversational assistant, a contemporary service administration system and a workflow automation platform.
  5. Blink Ops totally embraced generative AI to construct the world’s first Safety Automation Copilot with greater than 8,000 automated workflows to assist any Safety/IT activity by way of prompts.
  6. Chalhoub Group is utilizing Microsoft Material to modernize its knowledge analytics and streamline its knowledge sources into one platform, rising agility, enhancing analytics and accelerating processes.
  7. Cineplex is growing progressive automation options for finance, visitor providers and different departments, saving the corporate over 30,000 hours a 12 months in handbook processing time.
  8. ClearBank moved its providers to Microsoft Azure to achieve scalability and effectivity, pushing out 183% extra month-to-month system releases, gaining each scalability and effectivity.
  9. Danske Statsbaner will increase productiveness as much as 30% with assist from Microsoft AI options.
  10. Dentsu carried out Microsoft Azure AI Foundry and Azure OpenAI Service to construct a predictive analytics copilot that helps media insights, slicing evaluation time by 80% and general time to perception by 90%, lowering evaluation prices.
  11. Dow carried out Microsoft 365 Copilot to empower groups with AI-driven insights and streamline important workflows by automating duties throughout departments, saving hundreds of thousands of {dollars} on delivery operations within the first 12 months.
  12. Eastman carried out Microsoft Copilot for Safety realizing the advantages of accelerated upskilling, step-by-step steering for response and sooner menace remediation.
  13. Quick Store migrated to Microsoft Azure making a self-service tradition of entry to knowledge, eliminating delays, lowering prices and rising management satisfaction with knowledge whereas offering extra agility in reporting.
  14. Florida Crystals adopted a value-added resolution throughout Microsoft merchandise together with Microsoft 365 Copilot to cut back telecom bills and automate industrial course of controls.
  15. GHD is reinventing the RFP course of in building and engineering with Microsoft 365 Copilot.
  16. GovDash is a SaaS platform that leverages synthetic intelligence to streamline all the enterprise growth life cycle for presidency contracting firms utilizing Azure OpenAI.
  17. Grupo Bimbo is deploying Microsoft’s industrial AI applied sciences to modernize its manufacturing processes, optimizing manufacturing and lowering downtime, driving important value financial savings, and empowering world innovation.
  18. Perception Canada carried out Microsoft 365 Copilot to streamline enterprise operations, with 93% of customers realizing productiveness positive factors in capabilities together with gross sales, finance and human assets.
  19. Intesa Sanpaolo Group enhanced its cybersecurity with AI-enabled Microsoft Sentinel and Microsoft Copilot for Safety, leading to sooner menace detection, elevated productiveness and lowered storage prices.
  20. Kaya deployed a customized implementation of Microsoft Dynamics 365 and Energy BI to modernize its provide chain, resulting in enhanced visibility, improved planning and streamlined inter-department operations.
  21. Lenovo leveraged Dynamics 365 Buyer Service to quickly handle buyer inquiries by streamlining repetitive duties, boosted agent productiveness by 15%, lowered dealing with time by 20% and reached record-high buyer satisfaction.
  22. Lionbridge Applied sciences, LLC is utilizing Microsoft Azure and Azure OpenAI Service to speed up its supply instances and enhance high quality, lowering venture turnaround instances by as much as 30%.
  23. LTIMindtree built-in Microsoft Copilot for Safety, providing automated incident response, built-in menace intelligence and superior menace evaluation.
  24. Mania de Churrasco used Microsoft Azure, Energy Platform and Microsoft 365 to attain excessive effectivity, safety and scalability in its operations, along with bettering its knowledge intelligence, which not directly participated in a 20% improve in gross sales 12 months on 12 months.
  25. Nationwide Financial institution of Greece constructed an Azure-powered Doc AI resolution to rework its doc processing, bettering the financial institution’s accuracy to 90%.
  26. Nest Financial institution has revolutionized its operations by integrating Microsoft 365 Copilot and Azure OpenAI Service, leading to doubled gross sales and elevated each day transactions from 60,000 to 80,000, showcasing the transformative impression of generative AI within the monetary sector.
  27. Community Rail modernized their knowledge analytics resolution with Microsoft Azure, serving to engineers perceive knowledge 50% sooner than earlier than and enhance effectivity, passenger experiences and security — all whereas saving prices.
  28. Nsure developed an AI-powered agent that makes use of Copilot Studio and Energy Automate to cut back handbook processing time by 60% whereas additionally lowering related prices by 50%.
  29. Oncoclínicas carried out Microsoft Azure to rework its total knowledge ecosystem with an online portal and cellular utility that performs all picture processing and storage.
  30. Operation Smile used Azure OpenAI Service, Material and Energy Apps to remove handbook knowledge entry, leading to lowered translation errors by about 90% and the time required for finishing reviews from 4 to 5 hours to only 15 to twenty minutes.
  31. Pacifico Seguros has adopted Microsoft Copilot for Safety to optimize its safety operations and anticipate and neutralize threats extra effectively and successfully.
  32. Parexel adopted Azure Databricks and Microsoft Energy BI, attaining an 85% discount in knowledge engineering tooling prices, a 30% improve in employees effectivity and a 70% discount in time to marketplace for knowledge product supply.
  33. Paysafe used Microsoft 365 Copilot to streamline conferences, info administration and doc creation, addressing language limitations, eliminating time-consuming duties and boosting creativity alongside the best way.
  34. Planted is integrating Azure OpenAI to handle on a regular basis duties extra effectively and facilitate the seek for info for progressive course of growth.
  35. Presidio realized dramatic productiveness positive factors saving 1,200 hours monthly on common for the staff utilizing Microsoft 365 Copilot and created 70 new enterprise alternatives.
  36. Qatar Charity used Copilot Studio to extend its name middle effectivity, lowering common deal with time by 30%, elevated buyer satisfaction by 25%, and achieved a 40% discount in IT upkeep prices.
  37. Saphyre makes use of Microsoft Azure and AI to supply an clever cloud-based resolution that automates and streamlines monetary buying and selling workflows round shopper and counterparty life cycle administration, lowering handbook efforts by 75%.
  38. StarKist Meals used Azure to successfully unite manufacturing and demand processes with finance, lowering the planning cycle from 16 hours to lower than one.
  39. Swiss Worldwide Air Strains migrated and modernized with Microsoft Azure, attaining as much as 30% value financial savings, a outstanding increase in platform stability together with enhanced safety visibility.
  40. ZEISS Group makes use of Microsoft Material to create a safe and trusted knowledge provide chain that may be shared effortlessly throughout a spread of enterprise models.
  41. ZF Group builds manufacturing effectivity with over 25,000 apps and 37,000 distinctive energetic customers on Energy Platform.

Bending the curve on innovation

Generative AI is revolutionizing innovation by dashing up artistic processes and product growth. It’s serving to firms give you new concepts, design prototypes, and iterate rapidly, slicing down the time it takes to get to market. Within the automotive business, it’s designing extra environment friendly autos, whereas in prescribed drugs, it’s crafting new drug molecules, slashing years off R&D instances. In training, it transforms how college students be taught and obtain their objectives. Listed below are extra examples of how firms are embracing generative AI to form the way forward for innovation.

New Tales:

  1. Agricultural Improvement Belief (ADT) of Baramati is analyzing water, climate, nutrient, pH knowledge and extra with AI to extend crop yields in India.
  2. DrumBeat.AI is utilizing Microsoft AI providers to foretell, establish and deal with ear ailments in communities which might be each rural and distant, serving to to stop listening to loss amongst Indigenous communities in Australia.
  3. Dynamic Well being Methods created its VitruCare365® platform on the Microsoft Cloud for healthcare applied sciences to allow motivational care planning. Constructed on Microsoft Azure, FHIR (Quick Healthcare Interoperability Sources) and Dynamics 365, it offers personalised apps powered by Azure OpenAI Service to every affected person and is deployed as an extension to the Microsoft 365 instruments clinicians use day-after-day.
  4. Cities can use Esri’s ArcGIS geospatial platform to create environmental digital twins that simulate heavy rainfall and apply sizzling spot evaluation to focus on flooding. Including Azure AI to the geospatial digital twin will reveal insights in not possible quantities of knowledge.
  5. Digital employment company Gojob developed Aglae, a digital assistant based mostly on Azure OpenAI Service, to pre-qualify candidates inside quarter-hour, enabling recruiters to attain report employment placement charges.
  6. Institut Curie and Microsoft companion Witivio developed Copilot for Researcher, an agent that may assist researchers with a few of the administrative duties of their jobs so that they have extra time to spend on precise new concepts within the combat in opposition to most cancers.
  7. NASA created Earth Copilot to rework how folks work together with Earth’s knowledge.
  8. Parity helps girls athletes use knowledge and AI to assist enhance their well-being, efficiency and careers.
  9. Petbarn created “PetAI” utilizing Azure OpenAI Service, Azure AI Search and Azure App Service to supply Australian pet house owners extremely personalised recommendation and product suggestions.
  10. Challenge Guacamaya is utilizing each day satellite tv for pc photographs and varied AI fashions tailor-made to the Amazon ecosystem to assist forestall its deforestation, permitting for faster motion to be taken in at-risk areas.
  11. Properstar developed an answer to simplify the evaluation of unstructured actual property knowledge and create a dynamic, AI-powered filtering system that gives extra nuanced search outcomes.
  12. RadarFit is utilizing generative AI and a singular gamification technique to encourage wholesome habits in Brazil, with a complete well being and wellness program geared toward serving to firms cut back continual illness charges.
  13. SEDUC is utilizing Microsoft 365 Copilot for administrative duties — akin to producing authorized paperwork and dealing with administrative inquiries — and has expanded to incorporate AI utilization with college students and lecturers, together with personalised studying to cater to particular person pupil wants and assist them recuperate from studying losses throughout the pandemic.
  14. Indonesia’s Universitas Terbuka used Microsoft Azure OpenAI providers and Azure AI Foundry to construct an AI tutor that delivers correct, curriculum-aligned responses and streamlines pupil evaluation. The tutor presently helps 500 courses and a few 100,000 college students.
  15. World Traveler is utilizing AI together with Microsoft Studying Progress and Microsoft Immersive Reader to assist lecturers attain its globally and educationally various college students with personalised studying experiences.
  16. South Korean startup Wrtn Applied sciences brings ATI near folks, with a “superapp” that compiles an array of AI use circumstances and providers, however localized for Korean customers to combine AI into their on a regular basis lives.

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  1. Air India has included Microsoft 365 Copilot into a number of departments, unlocking a brand new realm of operational insights that not solely offers important knowledge on flight punctuality and operational hurdles, but in addition empowers proactive, collaborative resolution making.
  2. Agnostic Intelligencedeployed Azure OpenAI Service to remove time-consuming duties, saving customers as much as 80% of their time, and enabling IT managers to give attention to innovation and high quality assurance.
  3. Albert Heijn is utilizing Azure OpenAI for all the things from buyer personalization to demand forecast and meals waste tasks, making it simpler for its clients to alter their life-style.
  4. Amgen is utilizing Microsoft 365 Copilot to spice up productiveness and has the potential to hurry up drug growth and assist developments of their enterprise processes.
  5. APEC leverages Microsoft Azure and deep neural community algorithms to develop an app that allows healthcare suppliers to seize retinal photographs, rising the accuracy to establish Retinopathy of Prematurity (RoP) to 90%.
  6. ASOS is utilizing Azure AI Studio to assist clients uncover new appears to be like with real purchasing insights, personalised conversations, naturalism and even humor to enliven the purchasing journey.
  7. Auburn College is incorporating Microsoft Copilot to advertise AI literacy, accessibility and collaboration, with the intention to increase instructional and financial alternatives for its total educational neighborhood with AI-centric instruments.
  8. B3 launched an AI assistant utilizing Azure OpenAI Service that aids 10,000 customers a day to reply Brazilians’ questions on begin investing.
  9. Basecamp Analysis goals to construct the world’s largest database of nationwide biodiversity and apply AI and machine studying to advance bioscience.
  10. Bayer is utilizing Microsoft Copilot to contribute to feeding a rising world inhabitants and serving to folks lead more healthy, disease-free lives.
  11. BMW AG carried out Azure AI to develop a cellular knowledge recorder copilot for sooner knowledge administration serving to engineers cut back the lead time for insights from days to hours or typically minutes.
  12. Brembo leveraged Azure OpenAI to develop ALCHEMIX, an answer to generate progressive compounds for its brake pads, drastically lowering the event time of latest compounds from days to mere minutes.
  13. Canary Speech can now practice new vocal fashions in as little as two months and deal with hundreds of thousands of transactions monthly with Microsoft Azure.
  14. CapitaLand simplified inner processes rising effectivity to greater than 10,000 man-days saved per 12 months and deployed Azure OpenAI Service to construct the primary AI hospitality chatbot for its lodging enterprise.
  15. Cassidy is utilizing Azure OpenAI Service to boost effectivity throughout varied industries, supporting over 10,000 firms.
  16. Coca-Cola is implementing Azure OpenAI Service to develop progressive generative AI use circumstances throughout varied enterprise capabilities, together with testing how Microsoft 365 Copilot might assist enhance office productiveness.
  17. Denso is growing “human-like” robots utilizing Azure OpenAI Service because the mind to assist robots and people work collectively by way of dialogue.
  18. eFishery is utilizing Azure OpenAI for farmers to get the information and insights on fish and shrimp farming, together with extra exact feeding and water high quality monitoring.
  19. EY developed an utility that mechanically matches and clears incoming funds in SAP, leading to a rise from 30% to 80% in mechanically cleared funds and 95% matched funds, with estimated annual time financial savings of 230,000 hours globally.
  20. EY labored with Microsoft to make Azure AI Foundry extra inclusive for all, serving the 20% of the worldwide workforce figuring out as neurodivergent.
  21. FIDO is utilizing Azure OpenAI Service to develop an AI software that makes use of sound to pinpoint leaky pipes, saving valuable ingesting water.
  22. Georgia Tech is utilizing Azure OpenAI Service to boost the electrical car (EV) charging infrastructure, attaining speedy knowledge classification and predictive modeling, highlighting the reliability of networked chargers over non-networked ones.
  23. GigXR developed an answer to create the intelligence for particular AI sufferers utilizing Microsoft Azure OpenAI Service and different Azure providers.
  24. GoTo Group is considerably enhancing productiveness and code high quality throughout its engineering groups by adopting GitHub Copilot, saving over seven hours per week and achieved a 30% code acceptance fee.
  25. GovTech used Microsoft Azure OpenAI Service to create LaunchPad, sparking greater than 400 concepts and 20 prototypes, laying the inspiration for the federal government to harness the facility of generative AI.
  26. H&R Block is utilizing Azure AI Studio and Azure OpenAI Service to construct a brand new resolution that gives real-time, dependable tax submitting help.
  27. Haut.AI offers skincare firms and retailers with customizable, AI-based pores and skin diagnostic instruments developed with the assistance of Microsoft AI.
  28. Helfie is constructing an answer that caters to healthcare suppliers who can arm their sufferers with an utility to extra rapidly and precisely entry the care they want.
  29. Hitachi will implement Azure Open AI Service, Microsoft 365 Copilot and GitHub Copilot to create progressive options for the power, mobility and different industries.
  30. Icertis is offering AI-based instruments that may acknowledge contract language after which construct algorithms to mechanically select the fitting method based mostly on the content material of the contract.
  31. Iconem leveraged AI-generated imagery to course of and analyze an enormous quantity of photogrammetry knowledge used to create the 3D digital twin of St. Peter’s Basilica, permitting guests to discover each intricate element from wherever on this planet.
  32. ITOCHU is utilizing Azure OpenAI Service and Azure AI Studio to evolve its knowledge analytics dashboard right into a service that gives fast suggestions by mechanically creating evidence-based product proposals.
  33. IU Worldwide College of Utilized Sciences (IU) is utilizing the facility of Azure OpenAI Service to develop Syntea, an AI avatar built-in into Microsoft Groups and Microsoft 365 Copilot, making studying extra personalised, autonomous and versatile.
  34. Khan Academy has partnered with Microsoft to deliver time-saving and lesson-enhancing AI instruments to hundreds of thousands of educators.
  35. Lufthansa Group developed an animated 3D avatar known as Digital Hangar to assist information passengers from preliminary journey inspiration to flight reserving by way of an trade with an Avatar in pure language.
  36. Mia Labs carried out Azure OpenAI to supply and defend its conversational AI digital assistant Mia that gives quick assist from buyers, together with the delicate safety posture and menace safety capabilities for AI workloads.
  37. Mitsubishi Heavy Industries is utilizing Azure OpenAI Service to assist speed up digital innovation in energy crops.
  38. Molslinjen has created an AI analytics toolbox that has lowered gas emissions, improved buyer satisfaction and introduced in hundreds of thousands of further income.
  39. New Solar Street carried out AI into an area controller for power techniques to stability the provision, storage and use necessities. This optimized hundreds to speed up the deployment of renewable power for native clear energy for communities.
  40. Novo Nordisk lately revealed preliminary outcomes with predictive AI fashions for superior threat detection in cardiovascular ailments, together with an algorithm that may predict sufferers’ cardiovascular threat higher than the very best medical requirements.
  41. Ontada carried out Azure AI and Azure OpenAI Service to focus on almost 100 important oncology knowledge parts throughout 39 most cancers sorts and now accesses an estimated 70% of beforehand unanalyzed or unused info, accelerating its life science product growth, dashing up time to market from months to only one week.
  42. Paige.AI is utilizing AI and Microsoft Azure to speed up most cancers diagnoses with knowledge from hundreds of thousands of photographs.
  43. Pets at House created an agent to assist its retail fraud detection workforce examine suspicious transactions.
  44. Plan Heal is utilizing Microsoft AI to create options that allow sufferers to watch and report well being metrics so care suppliers can higher serve them.
  45. Pacific Northwest Nationwide Laboratory (PNNL) is testing a brand new battery materials that was present in a matter of weeks, not years, as a part of a collaboration with Microsoft.
  46. Rijksmuseum is harnessing the facility of Copilot to make artwork accessible at scale by becoming a member of forces with Microsoft to enhance and increase the artwork expertise for blind and low-vision neighborhood members.
  47. Royal Nationwide Institute of Blind Individuals is utilizing Azure AI providers to develop an AI-based resolution that rapidly and precisely converts letters to braille, audio, and huge print codecs.
  48. Schneider Electrical offers productivity-enhancing and power effectivity options and is utilizing a complete suite of AI instruments to hasten its personal innovation and that of its clients.
  49. SPAR ICS created an award-winning, AI-enabled demand forecasting system attaining 90% stock prediction accuracy.
  50. SustainCERT deployed GenAI and machine studying for automated knowledge verification, extraction from paperwork and to speed up auditing processes to allow verifying the impacts and credibility of carbon credit.
  51. Suzuki Motor Company is adopting Azure OpenAI Service for knowledge safety, driving company-wide use with 5 multipurpose apps.
  52. Tecnológico de Monterrey created a generative AI-powered ecosystem constructed on Azure OpenAI Service with the aim to personalize training based mostly on the scholars’ wants, enhance the training course of, increase lecturers’ creativity and save time on tedious duties.
  53. TomTom is utilizing Azure OpenAI Service, Azure Cosmos DB and Azure Kubernetes Service to revolutionize the driving force expertise.
  54. Toyota is deploying AI brokers to harness the collective knowledge of engineers and innovate sooner in a system named “O-Beya,” or “massive room” in Japanese. The “O-Beya” system presently has 9 AI brokers — from a Vibration Agent to a Gasoline Consumption Agent.
  55. Unilever is partnering with Microsoft to establish new digital capabilities to drive product innovation ahead, from unlocking the secrets and techniques of our pores and skin’s microbiome to lowering the carbon footprint of a multibillion-dollar enterprise.
  56. Unity used Microsoft Azure OpenAI Service to construct Muse Chat, an AI assistant that may information creators by way of widespread questions and assist troubleshoot points to make recreation growth simpler.
  57. College of South Florida is utilizing Microsoft 365 Copilot to alleviate the burden of repetitive, time-consuming duties so college and employees can spend this time creatively fixing issues, conducting important analysis, establishing stronger relationships with friends and college students and utilizing their experience to forge new, progressive paths.
  58. Utilidata constructed the primary distributive AI and accelerated computing platform for the electrical grid permitting versatile transformation and dynamic infrastructure to extend electrification and decarbonization.
  59. Visma has developed new code with GitHub Copilot, Microsoft Azure DevOps and Microsoft Visible Studio as a lot as 50 p.c sooner, contributing to elevated buyer retention, sooner time to market and elevated income.
  60. Wallenius Wilhelmsen is implementing Microsoft 365 Copilot and utilizing Microsoft Viva to drive sustainable adoption, streamlining processes, empowering higher resolution making and cultivating a tradition of innovation and inclusion.
  61. Wipro is dedicated to delivering worth to clients sooner and bettering the outcomes throughout the enterprise by investing $1 billion in AI and coaching 200,000 staff on generative AI rules with Microsoft Copilot.

Learn extra:

IDC InfoBrief: sponsored by Microsoft, 2024 Enterprise Alternative of AI, IDC# US52699124, November 2024

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