How real-world companies are remodeling with AI — with greater than 140 new tales

Up to date March 10, 2025: The put up comprises greater than 140 new buyer tales, which seem in italics originally of every part of buyer lists. The put up will likely be up to date recurrently with new tales.

One of many highlights of my profession has at all times been connecting with clients and companions throughout industries to find out how they’re utilizing know-how to drive their companies ahead. Up to now 30 years, we’ve seen 4 main platform shifts, from consumer server to web and the net to cellular and cloud to now — the following main platform shift to AI.  

As right now’s platform shift to AI continues to achieve momentum, Microsoft is working to grasp simply how organizations can drive lasting enterprise worth. We just lately commissioned a examine with IDC, The Enterprise Alternative of AI, to uncover new insights round enterprise worth and assist information organizations on their journey of AI transformation. The examine discovered that for each $1 organizations put money into generative AI, they’re realizing a median of $3.70 in return — and uncovered insights concerning the future potential of AI to reshape enterprise processes and drive change throughout industries.

Take a look at the highest 5 AI tendencies to observe from IDC and Microsoft

At the moment, greater than 85% of the Fortune 500 are utilizing Microsoft AI options to form their future. In working with organizations massive and small, throughout each trade and geography, we’ve seen that almost all transformation initiatives are designed to realize certainly one of 4 enterprise outcomes:  

1. Enriching worker experiences: Utilizing AI to streamline or automate repetitive, mundane duties can permit your staff to dive into extra complicated, inventive and finally extra useful work.
2. Reinventing buyer engagement: AI can create extra customized, tailor-made buyer experiences, delighting your goal audiences whereas lightening the load for workers.
3. Reshaping enterprise processes: Nearly any enterprise course of will be reimagined with AI, from advertising and marketing to produce chain operations to finance, and AI is even permitting organizations to transcend course of optimization and uncover thrilling new progress alternatives.
4. Bending the curve on innovation: AI is revolutionizing innovation by dashing up inventive processes and product growth, lowering the time to market and permitting firms to distinguish in an typically crowded discipline.

On this weblog, we’ve collected greater than 400 of our favourite real-life examples of how organizations are embracing Microsoft’s confirmed AI capabilities to drive impression and form right now’s platform shift to AI. At the moment, we’ve added new tales of shoppers utilizing our AI capabilities originally of every part. We’ll recurrently replace this story with extra. We hope you discover an instance or two that may encourage your individual transformation journey.

Enriching worker experiences

Generative AI is really remodeling worker productiveness and wellbeing. Our clients inform us that by automating repetitive, mundane duties, staff are freed as much as dive into extra complicated and artistic work. This shift not solely makes the work surroundings extra stimulating but in addition boosts job satisfaction. It sparks innovation, gives actionable insights for higher decision-making and helps customized coaching and growth alternatives, all contributing to a greater work-life steadiness. Clients all over the world have reported important enhancements in worker productiveness with these AI options:

New Tales:

1. Aurigo used GitHub Copilot to allow their builders to concentrate on the logic and structure of their code, permitting them to create practical prototypes extra effectively.
2. Bennett, Coleman & Co. Ltd./The Occasions Group launched Microsoft 365 Copilot throughout HR, gross sales, finance and merger and acquisition to automate routine duties, streamline workflows and empower groups to work extra effectively.
3. Birlasoft deployed Microsoft 365 Copilot and constructed a bot to deal with 94% of policy-related queries and ten functions to boost operational effectivity.
4. Brandix adopted the Microsoft 365 Copilot suite to boost productiveness and streamline operations for govt workers.
5. C3IT used Microsoft 365 Copilot once they developed Copilot PM Help to assist challenge managers put together challenge documentation 30% sooner and cut back the time to create challenge kick-off displays by 60%.
6. Cactus Communications leveraged Microsoft 365 Copilot to automate routine duties and increase content material technology underneath human supervision to realize 15% to twenty% effectivity.
7. Embee adopted Microsoft Copilot Studio to develop tailor-made plug-ins to assist redefine productiveness and effectivity. Utilizing GitHub Copilot for code validation and testing automation, their builders skilled a 30% productiveness enhance.
8. HCLTech used Microsoft 365 Copilot and GitHub Copilot to develop TeamSight, a platform to assist speed up engineering, observe progress and superb tune KPIs.
9. Indegene leveraged Microsoft 365 Copilot to considerably cut back time, improve general effectivity and enhance productiveness in duties like scientific content material writing and coding.
10. Infosys used GitHub Copilot to considerably speed up the event of a characteristic or bug repair, and located the standard of code was much better.
11. InMobi embraced Azure AI and Microsoft 365 Copilot to streamline staff’ enterprise workflows. Integrating GitHub Copilot into engineering, they generated 50 to 60 million predictions per second with its 15-20 ML fashions.
12. LambdaTest built-in GitHub Copilot into its workflow, experiencing a outstanding 30% discount in growth time.
13. LTIMindtree launched Copilot declarative brokers to deal with challenges confronted by senior management and presales/transition groups with RFP and RFIs. Additionally they used GitHub Copilot to extend growth pace and enhance check protection.
14. Mphasis used Microsoft 365 Copilot throughout finance, HR, authorized, advertising and marketing and IT to boost productiveness and ingenuity throughout the operational processes.
15. Noventiq leveraged Microsoft 365 Copilot to enhance operational efficiencies. Inside 4 weeks of implementation, they saved 989 hours on routine duties, boosting productiveness that resulted in an estimated worth of INR 989K.
16. Nykaa used GitHub Copilot to speed up growth cycles. By automating repetitive duties akin to code completion, builders elevated productiveness by 20%, resulting in notable price financial savings and expedited characteristic releases.
17. Paytm used GitHub Copilot once they launched Code Armor, an answer used to enhance the time taken to safe cloud accounts that represented an effectivity improve of over 95%, considerably boosting productiveness too.
18. PGP Glass launched Microsoft 365 Copilot internally to assist with repetitive duties. The staff estimated a 30 to 40 minutes per day improve in productiveness, enabling staff to focus extra on priorities and strategic duties.
19. Physics Wallah used RAG+Azure OpenAI Service structure to create “Gyan Guru,” a hyper-personalized conversational examine companion designed to cater to the distinctive wants of every scholar.
20. SPAR used Microsoft 365 Copilot to streamline duties, leading to a 67% energetic consumer base amongst staff, saving roughly 715 hours — equal to 89 workdays or the output of 4 full-time staff. As well as, 93% of Copilot customers reported elevated productiveness, and 88% felt empowered to finish duties sooner.
21. Synechron used Azure OpenAI Service to develop Synechron Nexus Chat to allow safe enterprise-grade multilingual capabilities throughout international groups in HR, finance, advertising and marketing and authorized. Groups skilled a 35% productiveness achieve utilizing the answer.
22. Tata Elxsi built-in GitHub Copilot into its video distribution platform and testing course of. This enhanced the standard of code technology, diminished effort and accelerated supply of its merchandise and options to offer seamless video experiences to their end-customers.
23. Trilegal has been investing considerably in an enterprise-grade bespoke AI-driven doc administration resolution (DMS). That is the centerpiece of a legislation agency’s supply functionality. The DMS presents end-to-end options and features related to the important thing duties of its attorneys and helps them concentrate on the strategic and high-end components of the worth chain. The AI-driven DMS leverages Azure OpenAI Service and Cognitive companies.
24. TVS Subsequent used Azure OpenAI Service and Microsoft Copilot to develop NexAA, which seamlessly connects with HR methods to enhance worker engagement, foster innovation and promote steady studying.
25. College of Oxford embraced Microsoft 365 Copilot to assist the IT division save time when summarizing paperwork, creating content material, supporting conferences or managing duties.
26. City Firm leveraged Azure OpenAI Service to make use of chatbots to resolve 85% to 90% of queries, rising satisfaction by 5%, and audit/decisioning accuracy exceeded 80%.
27. Wipro used GitHub Copilot to assist make writing code sooner and simpler for builders. Additionally they used Azure OpenAI Service to increase their generative AI options to facilitate large-scale AI transformation throughout the group.

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1. Accenture and Avanade launched a Copilot enterprise transformation observe, supported by Microsoft, and co-invested in new capabilities, options and coaching to assist organizations securely and responsibly reinvent their enterprise features with generative and agentic AI and Copilot applied sciences.
2. Entry Holdings Plc adopted Microsoft 365 Copilot, integrating generative AI into day by day instruments and, in consequence, writing code now takes two hours as an alternative of eight, chatbots launch in 10 days as an alternative of three months, and displays are ready in 45 minutes as an alternative of six hours.
3. Acentra Well being created MedScribe utilizing Azure OpenAI Service. The answer has saved 11,000 nursing hours and practically $800,000. It additionally helped every nurse course of 20 to 30 letters day by day, whereas attaining a 99% approval charge for MedScribe-generated letters.
4. Adobe is connecting Adobe Expertise Cloud workflows and insights with Microsoft 365 Copilot to ship generative-AI powered capabilities that allow entrepreneurs to extend collaboration, effectivity, and creativity.
5. Amadeus empowers its groups to focus their time and abilities on value-added duties with Microsoft 365 Copilot, by summarizing e-mail threads, chat or transcripts, and summing up info from numerous sources.
6. ANZ has invested in Microsoft 365 Copilot, GitHub Copilot, and Copilot in Microsoft Edge to spice up productiveness and innovation throughout its workforce.
7. Asahi Europe & Worldwide (AEI) has adopted Microsoft 365 Copilot, saving staff probably 15% of time beforehand spent on administrative duties.
8. AXA developed AXA Safe GPT, a platform powered by Azure OpenAI Service that empowers staff to leverage the facility of generative AI whereas concentrating on the very best degree of knowledge security and accountable use of the instrument.
9. Axon Enterprise developed a brand new AI instrument with Azure OpenAI Service referred to as Draft One, leading to an 82% lower in time spent on experiences, which freed officers to interact extra with their neighborhood.
10. Aztec Group enhanced productiveness and consumer expertise by trialing Microsoft 365 Copilot with 300 workers, uncovering “limitless” use instances and plans for a wider rollout.
11. Bader Sultan & Bros. Co. W.L.L. applied Microsoft 365 Copilot to boost worker productiveness and pace up buyer response occasions.
12. Bancolombia is utilizing GitHub Copilot to empower its technical staff, attaining a 30% improve in code technology, boosting automated utility modifications to a median of 18,000 per yr, with a charge of 42 productive day by day deployments.
13. Financial institution of Queensland Group is utilizing Microsoft 365 Copilot, with 70% of customers saving two-and-a-half to 5 hours per week.
14. Baptist Care Neighborhood Companiesis utilizing Microsoft 365 Copilot to avoid wasting staff time as they navigate workforce scarcity challenges permitting them to focus extra on the individuals they look after.
15. Barnsley Council was acknowledged as “Double Council of the Yr in 2023” for its implementation of Microsoft 365 Copilot, which modernized operations and diminished administrative duties, resulting in improved job satisfaction and elevated creativity.
16. BlackRock bought greater than 24,000 Microsoft 365 Copilot licenses spanning all staff, features and places, serving to enhance the Copilot expertise, together with codeveloping new options and features.
17. Brisbane Catholic Training gives Microsoft 365 Copilot to 12,500 educators, and makes use of Microsoft Copilot Studio to create a generative AI instrument to assist educators combine Catholic traditions and values into the classroom.
18. British Coronary heart Basis is testing Microsoft 365 Copilot and in its preliminary check, customers estimate that Microsoft 365 Copilot may save them as much as half-hour per day.
19. Buckinghamshire Council deployed Microsoft 365 Copilot with workers reporting productiveness enhancements, high quality enhancements, and time financial savings that are enabling the completely different groups to do extra with much less.
20. Campari Group adopted Microsoft 365 Copilot to assist staff combine it into their workflow, leading to time financial savings of about two hours per week from the assist of routine actions akin to e-mail administration, assembly preparation, content material creation, and ability acquisition.
21. Canadian Tire Company moved its information from on-premises methods to Microsoft Azure and constructed digital assistants utilizing Azure OpenAI Service, and now greater than 3,000 company staff save 30 to 60 minutes a day utilizing its ChatCTC digital assistant.
22. Capita is utilizing GitHub Copilot for productiveness enhancements in addition to enhancements in developer satisfaction, recruitment, and retention.
23. Cathay leverages Microsoft 365 Copilot to streamline conferences and handle info extra successfully, lowering time-consuming duties and fostering creativity.
24. CDW used Microsoft 365 Copilot to enhance work high quality for 88% of customers, enabling 77% to finish duties sooner, and rising productiveness for 85% of customers.
25. Chi Mei Medical Heart is lightening workloads for docs, nurses, and pharmacists with a generative AI assistant constructed on Azure OpenAI Service.
26. Clifford Probability adopted Microsoft 365 Copilot to streamline duties, automate processes and improve collaboration. Legal professionals use it to draft and handle emails and guarantee compliance, permitting them to concentrate on complicated authorized work and enhance productiveness.
27. Crediclub saves 96% per 30 days in auditing bills and analyzes 150 conferences per hour with Azure AI, releasing up time for 800 gross sales advisors and 150 department managers to work together instantly with clients.
28. DLA Piper selected Microsoft 365 Copilot to spice up productiveness for operational and administrative groups, saving as much as 36 hours weekly on content material technology and information evaluation.
29. Eaton adopted Microsoft 365 Copilot to automate the creation of 1,000 customary working procedures to streamline customer support operations and enhance information entry throughout groups, slicing creation time from one hour to 10 minutes.
30. eClinicalWorks developed a instrument utilizing Azure AI companies and Azure AI Doc Intelligence to assist healthcare employees scan, type and match 1000’s of faxes annually to match the faxed information with present affected person recordsdata.
31. Training Authority of Northern Eire (EANI) launched Microsoft 365 Copilot to cut back admin work, permitting academics to concentrate on college students. The Microsoft partnership ensures safe and moral AI use, whereas instructor coaching focuses on immediate writing and efficient instrument adoption.
32. E.ON is concentrated on Germany’s power transition, leveraging Microsoft 365 Copilot to handle the complicated grid in real-time, rising productiveness and effectivity for its workforce.
33. Enerijisa Uretim has adopted Microsoft 365 Copilot to streamline assembly summaries, reformat paperwork, and compile experiences, enabling staff to focus on extra strategic and fulfilling actions as an alternative of spending six hours in conferences.
34. EPAM is deploying Microsoft 365 Copilot to consolidate info and generate content material and paperwork.
35. Farm Credit score Canada applied Microsoft 365 Copilot which resulted in time financial savings on routine duties for 78% of customers, with 30% saving 30-60 minutes per week and 35% saving over an hour per week, permitting staff to concentrate on extra value-added duties.
36. Finastra used Microsoft 365 Copilot to automate duties, improve content material creation, enhance analytics and personalize buyer interactions, with staff citing a 20% to 50% time financial savings.
37. 4 Company Worldwide elevated worker productiveness utilizing Microsoft 365 Copilot to generate concepts for inventive work and assist administrative-heavy processes, information evaluation, and report technology, permitting workers to concentrate on outreach and fewer time doing paperwork.
38. Goodwill of Orange County developed an AI-powered app utilizing Azure AI capabilities to assist extra individuals, together with these with developmental, mental, and bodily disabilities, work in unfilled e-commerce positions.
39. Harvey makes use of Azure OpenAI Service to simplify routine duties throughout a whole bunch of legislation corporations and authorized groups, with one company lawyer saying he saved 10 hours of labor per week.
40. Honeywell staff are saving 92 minutes per week — that’s 74 hours a yr! Disclaimer: Statistics are from an inner Honeywell survey of 5,000 staff the place 611 staff responded.
41. Perception staff utilizing Copilot are seeing 4 hours of productiveness gained per week from information summarization and content material creation.
42. Joos makes use of Microsoft 365 Copilot to develop its model with worldwide collaboration by streamlining conferences, optimizing displays, and bettering communications.
43. Kantar is harnessing the facility of Microsoft 365 Copilot by lowering pricey, time-consuming IT processes and boosting productiveness for workers.
44. KMS Lighthouse enhanced its data administration platform with Microsoft Groups and Dynamics 365 integration, enabling customers to leverage KMS Lighthouse with out having to modify functions. And with Azure OpenAI Service, firms can create related content material extra shortly throughout the KMS Lighthouse utility.
45. KPMG Australia is utilizing Microsoft Azure OpenAI Service, Azure AI Search, and Microsoft Copilot 365 to carry out superior textual content evaluation of dozens of consumer supply paperwork to establish full or partial compliance, or noncompliance, in a fraction of the time required for handbook assessments.
46. LGT is launching Microsoft Copilot LGT to enhance effectivity, exhibiting customers save a median of an hour per week even within the pilot part.
47. Localiza&Co, a frontrunner within the mobility trade in Latin America, applied Microsoft 365 Copilot to automate processes and enhance effectivity, and diminished 8.3 working hours per worker per 30 days.
48. Lotte Resorts & Resorts has been creating a brand new work tradition that permits staff to work extra effectively and concentrate on the character of the work by adopting Microsoft Energy Platform for automation.
49. Ma’aden makes use of Microsoft 365 Copilot to boost productiveness, saving as much as 2,200 hours month-to-month. Duties like drafting emails, creating paperwork and information evaluation have turn into extra environment friendly, serving to Ma’aden obtain its progress objectives.
50. MAIRE is leveraging Microsoft 365 Copilot to automate routine duties, saving over 800 working hours per 30 days, releasing up engineers and professionals for strategic actions whereas supporting MAIRE’s inexperienced power transition by lowering their carbon footprint.
51. McDonald’s China selected Microsoft Azure AI, GitHub Copilot, and Azure AI Search to remodel its operations, leading to a big improve in AI adoption, consumption, and retention from 2,000 to 30,000 worker transactions month-to-month.
52. Advertising org mci group makes use of Microsoft 365 Copilot to boost using AI and different technological advances to spice up worker effectivity.
53. McKnight Basis adopted Microsoft 365 Copilot for all workers, saving time, rising productiveness, and releasing area to concentrate on strategic priorities.
54. Medigold Well being makes use of Azure OpenAI Service to considerably cut back the time that clinicians spend writing experiences throughout their session and administrative time.
55. Michelin deployed Microsoft 365 Copilot and a generative AI in-house chatbot primarily based on Azure OpenAI Service referred to as “Aurora” designed to assist staff optimize work and staff efficiency, boosting productiveness tenfold.
56. Morula Well being is utilizing Microsoft 365 Copilot to boost productiveness, streamline medical writing duties, and guarantee information safety, finally bettering effectivity and consumer satisfaction.
57. Motor Oil Group is attaining outstanding effectivity positive factors by integrating Microsoft 365 Copilot into its workflows, with workers spending minutes on duties that used to take weeks.
58. Nagel-Group makes use of Azure OpenAI Service to assist staff shortly entry info which saves time, creates effectivity and transparency, and results in higher-quality solutions general.
59. Nationwide Australia Financial institution is leveraging Microsoft 365 Copilot for day by day productiveness and information evaluation and insights and Microsoft Copilot for Safety to shortly analyze hundreds of thousands of safety occasion logs and permit engineers to concentrate on extra essential areas.
60. NFL Gamers Affiliation built-in Azure AI Companies and Azure App Service into their video evaluation course of, lowering evaluation time by as much as 73%, considerably rising effectivity and enhancing participant security by constant rule enforcement.
61. O2 Czech Republic boosts productiveness and streamlines conferences with Microsoft 365 Copilot, revolutionizing how info is shared and making automation part of day by day work.
62. Onepoint developed a safe conversational agent primarily based on Azure OpenAI Service, which delivers productiveness positive factors of between 10% and 15% throughout all enterprise strains.
63. Orange Group has over 40 use instances with Azure OpenAI Service and GitHub Copilot throughout enterprise features to assist staff of their day-to-day duties, enabling them to focus on larger value-added actions.
64. Oxford College Hospitals NHS Basis Belief applied Microsoft 365 Copilot to enhance workers report productiveness by saving one to 2 hours per week, or easy formatting duties all the way down to a matter of seconds, enabling extra assets to ship frontline companies.
65. PA Consulting remodeled its gross sales operations with Microsoft 365 Copilot, so its individuals can make investments extra time on the actions which have the most important impression for purchasers and maximize the strategic worth they supply.
66. Petrobras used Azure OpenAI Service to create ChatPetrobras, which is streamlining workflows, lowering handbook duties, and summarizing experiences for its 110,000 staff.
67. Petrochemical Industries Firm automates work processes to avoid wasting time with Microsoft 365 Copilot from weeks to days, hours to seconds.
68. PIMCO constructed ChatGWM with Azure AI Studio, a complete platform that gives the power to ask questions, obtain responses and confirm solutions multi function place, so groups can spend extra time participating purchasers and having deeper conversations.
69. PKSHA Expertise is optimizing their time on vital work by rising effectivity in assembly preparations, information analytics, and ideation with the assistance of Microsoft 365 Copilot.
70. Windfall has collaborated with Nuance and Microsoft to speed up growth and adoption of generative AI-powered functions, serving to enhance care high quality and entry, and cut back doctor’s administrative workloads.
71. Raiffeisen Financial institution Worldwide constructed its personal ChatGPT utilizing Azure OpenAI Service to automate repetitive duties like documenting intelligence and extra quickly summarize authorized, regulation and banking paperwork.
72. RTI Worldwide adopted Microsoft 365 Copilot to achieve productiveness wherever attainable, permitting workers to concentrate on their areas of experience, delivering even higher science-backed options for purchasers.
73. SACE, an Italian finance and insurance coverage agency, is utilizing Microsoft 365 Copilot and Viva to spice up productiveness and unlock worker potential whereas enhancing general well-being — and productiveness enchancment information from the primary 9 months of implementation reveals a 23% improve.
74. Sanabil Fundings deployed Microsoft 365 Copilot to assist staff cut back the time spent on handbook on a regular basis duties that diverted focus from extra strategic and useful work. Inside two months, roughly 70% of staff recurrently used Copilot.
75. Sandvik Coromant is utilizing Microsoft Copilot for Gross sales to drive effectivity and accuracy, shaving not less than one minute off every transaction, permitting sellers and account managers to focus their experience on responding to clients’ wants with evaluation, creativity, and flexibility.
76. Sasfin Financial institution constructed an answer on Microsoft Azure that centralized 20,000 paperwork to research contract clauses and supply real-time snapshots, shifting guesswork into data-driven decision-making.
77. Scottish Water applied Microsoft 365 Copilot lowering mundane duties to a minimal, and thus releasing up time for workers to work on the extra significant duties.
78. Sensei rolled out Microsoft 365 to cut back the variety of inner apps and higher join methods for simpler collaboration, and is utilizing Microsoft 365 Copilot to extend effectivity.
79. Shriners Kids’s developed an AI platform permitting clinicians to simply and securely navigate affected person information in a singular location, enhancing affected person care, and bettering the effectivity of their healthcare companies.
80. Siemens is leveraging Azure OpenAI Service to enhance effectivity, lower downtime, and deal with labor shortages.
81. Sikshana Basis is working with Microsoft Analysis India to introduce an AI copilot for academics that shortens preparation time for classes from an hour or extra to simply minutes.
82. Sirion’s Redline Agent, powered by Azure OpenAI, delivers exact, context-aware edits through an agent that generates issue-specific, surgical redlines grounded within the enterprise playbook.
83. Softchoice staff are experiencing firsthand how Microsoft 365 Copilot can rework day by day workflows, realizing productiveness positive factors of 97% discount in time spent summarizing technical conferences and as much as 70% much less time spent on content material creation.
84. Syensqo utilized Microsoft’s Azure OpenAI Service to develop a customized AI chatbot in three months, which improved their inner information administration, decision-making, and general effectivity.
85. Synechron created an enterprise-grade AI platform powered by Azure OpenAI Service referred to as “Synechron Nexus Chat”. The platform delivers safe, scalable entry to superior language fashions in a managed setting.
86. Teladoc Well being makes use of Microsoft 365 Copilot to revolutionize its telehealth operations, automating routine duties, boosting effectivity, and rising productiveness.
87. Telstra developed two cutting-edge generative AI instruments primarily based on Microsoft Azure OpenAI Service: 90% of staff are utilizing the One Sentence Abstract instrument which resulted in 20% much less follow-up buyer contact and 84% of customer support brokers utilizing the Ask Telstra resolution.
88. Thinkbridge used Azure OpenAI Service, GitHub Copilot, and extra to create a totally built-in AI-based ‘Digital Recruiter’ throughout the present Utility Portal used day by day by recruiters.
89. Prime Ledger, a cutting-edge blockchain analytics platform, utilises Azure OpenAI Service to coach a mannequin tailor-made to grasp Solana blockchain information which accelerates question creation and fosters higher understanding of decentralized protocols.
90. Topsoe achieved 85% AI adoption amongst workplace staff in seven months, considerably enhancing productiveness and enterprise processes.
91. Torfaen County Borough Council utilized Microsoft 365 Copilot to streamline back-office processes, leading to important time financial savings and enhanced productiveness for each enterprise and kids’s companies groups, with additional rollouts deliberate.
92. Trace3 leveraged Microsoft 365 Copilot to streamline and improve processes throughout the enterprise and with purchasers, akin to lowering the time it takes HR recruiting managers to answer candidates inside a few days as an alternative of a number of weeks.
93. Unilever is reinventing their advertising and marketing course of with Copilot, saving time on briefing duties, routinely pulling in related market information, content material and insights to speed up marketing campaign launches.
94. Uniper SE applied Microsoft 365 Copilot to cut back time spent on handbook and repetitive duties, and assist employees concentrate on extra urgent work, akin to growing enhanced options to hurry up the power transition.
95. The College of Hong Kong adopted Microsoft 365 Copilot to boost productiveness by automating administrative duties and offering clever help, permitting college to focus extra on educating.
96. Unum Group constructed a customized AI utility to look 1.3 terabytes of knowledge with 95% accuracy utilizing Azure OpenAI Service.
97. Virgin Atlantic adopted Microsoft 365 Copilot and GitHub Copilot and is seeing actual enterprise advantages, together with productiveness enhancements, enabling new methods of working.
98. Visier constructed a generative AI assistant that leverages Azure AI and Azure OpenAI Service to ship workforce analytics and actionable insights for greater than 50,000 clients.
99. Digital Dental Care developed an AI utility Good Scan that leverages Microsoft Azure to cut back paperwork for cellular dental clinics in faculties by 75% and frees dentists to dedicate extra time to affected person care.
100. Zakladni Skola As Hlavkova adopted Microsoft 365 Copilot and noticed a 60% enchancment in dealing with administrative paperwork, decreased lesson preparation from hours to a couple minutes, elevated inclusivity and enhanced communication with college students and oldsters.

Reinventing buyer engagement

We’ve seen nice examples of how generative AI can automate content material creation, making certain there’s recent and interesting supplies able to go. It personalizes buyer experiences by crunching the numbers, boosting conversion charges. It makes operations smoother, serving to groups launch campaigns sooner. Plus, it drives innovation, crafting experiences that delight clients whereas lightening the load for workers. Embracing generative AI is essential for organizations desirous to reinvent buyer engagements, keep forward of the sport and drive each innovation and effectivity.

New Tales:

1. Abu Dhabi authorities companies used the Tamm App to take away the boundaries between authorities employees and the residents, residents and companies who want companies. The TAMM platform is powered by Microsoft Azure OpenAI Service and G42 Compass0.
2. Aditya Birla Capital Restricted is integrating Azure OpenAI Service and constructing varied options together with Gross sales Pitch Assistant, Service Help and Clever Seek for clients, in addition to Audit Compliance Help and Gen AI-powered Voice Bots for inbound calls, to enhance productiveness and supply a uniform buyer expertise.
3. August developed August.ai, powered by Azure OpenAI Service, to outperform conventional symptom checkers by 25%, making it essentially the most dependable instrument for symptom evaluation.
4. Avasoft harnessed Azure OpenAI Service to create SuperInsight, a complicated instrument that bridges the hole between enterprise customers and their information. It empowers customers to achieve actionable insights effortlessly, eliminating the necessity for analysts or technical experience.
5. Ayna used Azure OpenAI Service and Azure Infrastructure to coach diffusion fashions to allow manufacturers to generate catalogue picture shoots and AI TryOn experiences for his or her clients inside minutes with out the effort of establishing picture studios.
6. Atlan makes use of Azure OpenAI Service to assist information groups automate documentation, summarize lineage and allow customers to question information in pure language. Knowledge groups reported a greater than 60% discount in time to finish duties.
7. ClearBank used Microsoft Azure’s AI capabilities to coach its system to use cost scheme guidelines, assess claims and both validate or reject them far more shortly. This diminished the time the cost restoration course of takes by 80%.
8. ClearTax leveraged the Azure OpenAI-powered Generative AI Agent, built-in into WhatsApp, to deal with a number of ache factors and higher serve Indian taxpayers, enabling 75% to file for the primary time, unlocking INR 300 million in tax refunds and bettering entry to credit score alternatives.
9. Cognizant leveraged Microsoft generative AI know-how with its TriZetto platform to assist payers and suppliers cut back hidden prices and allow higher affected person outcomes for hundreds of thousands of Individuals.
10. Congruent used Azure OpenAI Service to streamline retirement planning, saving clients as much as 4X per greenback spent. Additionally they applied GitHub Copilot in growth, attaining 40% financial savings.
11. Cricket Australia is exploring AI to revolutionize fan engagement with richer, customized content material to proceed to enhance how individuals expertise the sport.
12. Datamatics powered their Clever Automation Platform by GenA to extend paperwork processing accuracy by greater than 90%, automate processes to extend productiveness by 60% and analyze enterprise efficiency resulting in improved buyer experiences.
13. Ema gives specialised AI brokers or staff to deal with enterprise Buyer Help, Gross sales and Advertising and Worker Expertise. With buyer assist Ema had 98% accuracy in 80%+ ticket decision, and with proposal writing Ema had a 70% pace up in RFP writing.
14. Engagely.ai used Azure OpenAI Service to offer options that ship prompt, pure language assist utilizing any medium (voice, chat or e-mail) and on any channel, to make sure buyer satisfaction. Clients skilled a rise of 80% CSAT.
15. Exela enhanced their enterprise course of automation stack with Azure OpenAI Service to allow their clients to drive customized engagement, optimize workflow automation and cut back prices.
16. Federal Financial institution embraced Microsoft Copilot to assist staff work smarter, making certain focus stays on clients and their wants.
17. Fluid AI used Azure OpenAI Service to redefine how clients and banks join, providing smarter, sooner and extra human-like assist throughout a number of channels. And 90% of queries had been dealt with autonomously, whereas customer support quantity elevated by 3X to 4X and buyer satisfaction elevated by 30%.
18. Gupshup utilized Azure OpenAI Service to energy Gupshup’s ACE LLM and AI Brokers designed to deal with consultative gross sales and assist. A automobile reseller skilled a 60% discount in human agent effort and a digital financial institution was in a position to automate 75% of incoming queries.
19. Hero FinCorp leveraged Azure OpenAI Service to handle greater than 50,000 multilingual buyer queries with the H.Ai bot, attaining higher efficiencies by elevated productiveness and diminished prices.
20. Hero MotoCorp used Azure OpenAI Service to boost buyer expertise. Bots have remodeled the put up buy expertise by offering automobile service schedules and particulars about components to interact clients actively.
21. Hexaware utilized the facility of AI to develop tensai® GPT to assist the aviation trade to realize larger ranges of effectivity, accuracy and cost-effectiveness in managing complicated methods, finally making certain smoother operations and enhanced buyer satisfaction.
22. IndiGo included Azure Open AI Service’s GPT-4 and GPT-4 Turbo fashions to develop the 6Eskai platform to offer clients with easy conversational service.
23. LimeChat built-in bots with Azure OpenAI APIs capabilities to deal with complicated queries successfully, which bolstered buyer expertise and elevated income technology by 100%.
24. Locabuzz leveraged Azure OpenAI Service with the Locobuzz CX platform. The Response Help characteristic generates detailed responses immediately whereas adhering to model pointers and tonality, lowering the time spent on ticket evaluation and elevating buyer satisfaction.
25. Magicpin used Azure OpenAI Service’s real-time mannequin to construct an audio conversational bot that talks to riders over phone and helps take proactive selections. The client assist chatbot agent helped resolve 60% of the tickets.
26. Mahindra Group harnessed the facility of AI with two progressive packages, together with a Multiagent AI System for advertising and marketing and verification for mortgage functions, utilizing the system to create hyper-personalized buyer communication at scale that enhances buyer engagement.
27. MakeMyTrip enhanced Myra, its journey bot, with AI-driven workflows able to autonomously managing and optimizing multifaceted journey queries to create complete journey itineraries that guarantee next-level buyer experiences.
28. Mastek built-in Microsoft 365 Copilot, Azure OpenAI Service, Copilot for Gross sales and Groups AI into its day by day work practices. They improved productiveness by 45% and elevated response or supply time by 55%, which led to raised buyer experiences.
29. Myntra developed MyFashionGPT powered by Microsoft’s Azure OpenAI Service and ChatGPT 3.5 to permit consumers to seek for outfits by typing in a textual content that carefully resembles pure dialog.
30. Nurix used Azure OpenAI Service for seamless and intuitive buyer interactions, customized engagement and enterprise-grade scalability.
31. OYO’s app is utilized by visitors internationally for a easy reserving expertise; OYO strategically deployed the Azure OpenAI Service AI stack, integrating Azure OpenAI Service and Azure AI companies into post-booking methods for larger accuracy in validated bookings and extra.
32. Insurgent Meals leveraged Azure OpenAI Service for its ordering platform EatSure to deal with present order volumes, adapt to future enterprise necessities and provides constant customized buyer experiences.
33. Sq. Yards built-in superior generative AI applied sciences for actual property listings with Search engine marketing-friendly auto-descriptions, picture tagging and enhancement, digital tour creation and 2D-to-3D flooring plan conversions.
34. South African Income Service deployed a chatbot built-in with Azure Cloud Companies and enabled with Azure OpenAI Service. This method gives customized steering primarily based on particular person data, having generated roughly 300,000 tailor-made responses to this point.
35. South London and Maudlsey NHS Basis Belief used Microsoft 365 Copilot to automate routine duties and spend extra high quality time treating sufferers.
36. TatvaCare built-in an AI-led chatbot, AskAI, into its MyTatva app, using the capabilities of Azure OpenAI Service. AskAI effectively handles affected person inquiries and presents day by day nudges to encourage more healthy life-style decisions.
37. Tavant, a number one digital merchandise and options supplier, developed an Agentic AI Answer to advance discipline service administration, which has led to a 40% sooner decision time, 42% improve within the first-time repair charge and instantly contributed to a 90% rise in buyer satisfaction.
38. Titan Eye Plus infused Azure OpenAI Service with its built-in related digital platforms to work towards changing into a very ‘clever in actual time’ enterprise and forging a brand new customary in eyewear retail.
39. Ubona used Azure OpenAI Service and huge language fashions (LLMs) to supply scalable, clever automation that enhances buyer interplay whereas offering strong information insights and operational effectivity.
40. Upstox leveraged Azure OpenAI Service to energy a Copilot designed to offer prompt, context-aware responses, minimizing delays and enhancing the general consumer expertise.
41. Ushur used Microsoft Azure AI companies to resolve buyer points shortly and unify their interactions throughout all channels.
42. Vue.ai’s platform, built-in with Azure AI companies and Azure OpenAI Service, gives an AI orchestration platform that simplifies the adoption and scaling of AI throughout enterprises.
43. Whatfix utilized Azure OpenAI Service to streamline the vital and time-sensitive buyer migration course of, making certain a easy transition from an older platform model to a more moderen one with minimal disruption.
44. WNS built-in Azure OpenAI Service into their suite choices to assist enhance effectivity, effectiveness and productiveness of consumer processes.
45. Writesonic used Azure OpenAI Service to supercharge its content material creation, catapulting Writesonic into an unprecedented realm of AI-driven productiveness and customized consumer engagement.
46. Sure Financial institution developed RM Help Chatbot (Ask Genie), powered by Azure OpenAI Service, to empower relationship managers with prompt, correct responses to buyer queries.

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101. Absa has adopted Microsoft Copilot to streamline varied enterprise processes, saving a number of hours on administrative duties every day.
102. Aditya Birla Capital constructed the SimpliFi chatbot on Microsoft Azure to simplify monetary companies info and presents by clever search and proactive nudging with minimal latency and excessive scalability.
103. Adobe leverages Microsoft Azure to streamline the client expertise, harnessing the facility of the related cloud companies and making a synergy that drives AI transformation throughout industries.
104. Acentra Well being developed Medscribe, an online utility that makes use of Azure OpenAI Service to generate draft letters in a safe, HIPPA-compliant enclave that responds to buyer appeals for healthcare companies inside 24 hours, lowering the time spent on every attraction letter by 50%.
105. AIA is utilizing Copilot in Dynamics 365 Buyer Service to permit customer support representatives to deal with extra instances in much less time by automating time-consuming duties like drafting buyer emails and summarizing prolonged chats and case histories.
106. Air India leveraged Azure OpenAI Service to develop a digital assistant that has dealt with practically 4 million buyer queries with full automation, considerably enhancing buyer expertise and avoiding hundreds of thousands of {dollars} in buyer assist prices.
107. Alaska Airways is utilizing Microsoft Azure, Microsoft Defender, and GitHub to make sure its passengers have a seamless journey from ticket buy to baggage pickup and began leveraging Azure OpenAI Service to unlock extra enterprise worth for its buyer care and make contact with facilities.
108. Ally Monetary is utilizing Azure OpenAI Service to cut back handbook duties for its customer support associates, releasing up time for them to interact with clients.
109. Aydem Power and Microsoft companion Softtech used Azure OpenAI Service to create an AI assistant for WhatsApp, offering clients with real-time updates and dealing with meter readings, invoice checks and claims.
110. BMW Group optimizes the client expertise connecting 13 million energetic customers to their autos with the MyBMW app on Azure, which helps 450 million day by day requests and three.2TB information processing.
111. Boyner has tripled its e-commerce efficiency utilizing Microsoft Azure, seeing an increase in buyer satisfaction, engagement, conversion charge, and income.
112. Bradesco Financial institution built-in Microsoft Azure to its digital assistant, BIA, leading to diminished response time from days to hours, bettering operational effectivity and consumer satisfaction.
113. Capgemini Mexico built-in GitHub Copilot to assist scalable AI implementations which has led to improved buyer experiences and elevated effectivity.
114. Capitec Financial institution makes use of Azure OpenAI Service and Microsoft 365 Copilot, enabling their AI-powered chatbot to help customer support consultants in accessing product info extra effectively, saving important time for workers every week.
115. Cdiscount is leveraging GitHub Copilot and Azure OpenAI Service to boost developer effectivity, optimize product sheet categorization, and enhance buyer satisfaction.
116. Cemex used Azure OpenAI Service to launch Technical Xpert, an AI instrument utilized by gross sales brokers to offer prompt entry to complete product and buyer resolution info, considerably lowering search time by 80%.
117. Chanel elevated their consumer expertise and improved worker effectivity by leveraging Microsoft Cloth and Azure OpenAI Service for real-time translations and high quality monitoring.
118. Metropolis of Buenos Aires developed Boti with ChatGPT utilizing Azure OpenAI Service to handle a number of service channels and personalize key companies for residents and vacationers. The chatbot centralizes information, allows pure language interactions and scales to deal with excessive calls for, managing 2 million queries per 30 days with out human intervention, assuaging the operational burden by 50%, bettering the citizen expertise and rising effectivity.
119. Metropolis of Burlington created two AI-powered options: MyFiles system utilizing Microsoft Energy Platform for constructing permits, and CoBy, a 24/7 buyer assist assistant utilizing Microsoft Copilot Studio.
120. Metropolis of Madrid created an AI digital assistant with Microsoft Azure OpenAI Service providing vacationers correct, real-time info and customized responses in 95-plus languages.
121. Cognizant is making efficiency administration simpler and significant with Microsoft Azure Machine Studying to assist purchasers throughout industries envision, construct, and run progressive digital enterprises.
122. Coles Group has leveraged Microsoft Azure to boost its digital presence and enhance buyer engagement, rolling out new functions to its shops six occasions sooner with out disrupting workloads.
123. Industrial Financial institution of Dubai used Microsoft Azure to improve its utility infrastructure, bettering transaction safety and pace so particular person clients can now open an account and begin banking in about two minutes.
124. Cradle Fund, devoted to nurturing startups in Malaysia, launched an AI-driven chatbot to spice up consumer interplay and improve public engagement. Consumer engagement quadrupled whereas decision time was diminished from two days to a couple clicks. Cradle additionally decreased customer support prices by 35%, elevated worldwide interactions by 40% and elevated day by day common visits 10-fold.
125. de Alliantie constructed a generative AI chatbot utilizing Azure OpenAI Service to digest info of their on-line data base so workers can get correct solutions in seconds. One other Azure AI-based resolution transcribes and summarizes calls, then categorizes them by theme.
126. Doctolib, a number one eHealth firm in France, leverages Microsoft know-how to develop an AI-powered medical assistant, integrating each Azure OpenAI Service and Mistral Massive on Azure.
127. Docusign used Azure AI to develop its Clever Settlement Administration (IAM) platform, which helps hundreds of thousands of workflows, lowering contract processing occasions and enhancing buyer satisfaction with superior AI-powered analytics.
128. Dubai Electrical energy and Water Authority has considerably improved productiveness and buyer satisfaction by integrating a number of Microsoft AI options, lowering activity completion time from days to hours and attaining a 98% buyer happiness charge.
129. Elcome makes use of Microsoft 365 Copilot to enhance the client expertise, lowering response occasions from 24 hours to eight hours.
130. elunic developed shopfloor.GPT primarily based on Azure OpenAI Service resulting in elevated productiveness for patrons saving quarter-hour per request.
131. Estée Lauder Corporations is leveraging Azure OpenAI Service to create nearer client connections and improve pace to market with native relevancy.
132. First Nationwide Financial institution (FNB) is utilizing Microsoft Copilot for Gross sales to assist bankers create skilled, considerate emails in 13 native South African languages, to boost buyer interactions, streamline communications, and reinforce its dedication to innovation and customer support.
133. Flora Meals Group migrated to Microsoft Cloth to supply extra detailed and well timed insights to its clients, enhancing service supply and buyer satisfaction.
134. Groupama deployed a digital assistant utilizing Azure OpenAI Service that delivers dependable, verified and verifiable info, and boasts an 80% success charge.
135. Haceb created a digital technical assist assistant with generative AI, serving to on-the-ground technicians troubleshoot, diagnose and resolve product points sooner and extra effectively.
136. Holland America Line developed a digital agent utilizing Microsoft Copilot Studio that acts as a digital concierge on their web site to assist new and present clients and journey advisors, which has achieved a powerful decision charge and is presently dealing with 1000’s of conversations per week.
137. Worldwide College of Utilized Sciences (IU) adopted Azure OpenAI Service to revolutionize studying with a personalised examine assistant that may work together with every scholar similar to a human would.
138. Investec is utilizing Microsoft 365 Copilot for Gross sales to boost the financial institution’s consumer relationships, estimating saving roughly 200 hours yearly finally boosting gross sales productiveness and delivering customized, seamless buyer expertise.
139. Jato Dynamics used Azure OpenAI Service to automate content material technology, serving to dealerships save roughly 32 hours every month.
140. Kenya Purple Cross labored with Pathways Applied sciences to develop a psychological well being chatbot in Azure AI.
141. LALIGA is delivering a seamless fan expertise and AI insights with Azure Arc, utilizing AI in Azure for optimizing match scheduling and different key operations.
142. Legrand used Azure OpenAI Service to cut back the time to generate product information by 60% and enhance buyer assist interactions with quick, correct info.
143. Linum is utilizing Microsoft Azure to coach their text-to-video fashions sooner and extra effectively with out dropping efficiency or losing assets.
144. Lloyds Banking Group developed the Department Translation App utilizing Microsoft Energy Apps and Azure AI companies with a purpose to enhance communication with non-English talking clients and the innovation enhanced service supply, receiving constructive suggestions from staff and clients alike.
145. Lumen Applied sciences is redefining buyer success and gross sales processes by the strategic use of Microsoft 365 Copilot, enhancing productiveness, gross sales, and customer support within the international communications sector.
146. Mars Science & Diagnostics used the Azure AI catalog to construct generative AI apps to boost accuracy and extract information insights shortly, serving to pets with vital, undiagnosed circumstances obtain the care they require sooner.
147. McKinsey & Firmis creating an agent to cut back consumer onboarding course of by lowering lead time by 90% and administrative work by 30%.
148. Meesho leveraged Microsoft’s Azure OpenAI Service and GitHub Copilot to boost customer support and software program growth, leading to a 25% improve in buyer satisfaction scores and 40% extra site visitors on customer support queries.
149. Milpark Training built-in Microsoft Copilot and Copilot Studio and in simply 4 months, improved effectivity and accuracy of scholar assist, reducing the common decision time by 50% and escalation time by greater than 30%.
150. Nationwide Basketball Affiliation is utilizing Azure OpenAI Service to hurry up the time to market, serving to followers join with the league with customized, localized insights to boost the fan expertise.
151. NC Fusion selected a complete Microsoft resolution to make advertising and marketing engagement actions simpler and precisely goal the very best viewers segments.
152. Medgate, a telehealth subsidiary of Otto Group developed a medical Copilot powered by Azure OpenAI Service, which summarizes consultations, helps triage, and gives real-time translations.
153. Orbital Witness embraced using massive language fashions (LLMs) in Azure OpenAI Service to construct its progressive AI Agent utility, Orbital Copilot, which might save authorized groups 70 % of the time it takes to conduct property diligence work.
154. Pacific Fuel & Electrical constructed a chatbot utilizing Microsoft Copilot Studio that saves $1.1 million yearly on helpdesk assist.
155. Parloa took a “voice-first” method and created an enterprise-grade AI Agent Administration platform to automate buyer interactions throughout cellphone, chat and messaging apps.
156. Pockyt is utilizing GitHub Copilot and anticipates a 500% improve in productiveness within the medium to long run as they proceed adapting AI and fine-tuning their software program growth life cycle.
157. South Australia Division for Training launched an AI-powered academic chatbot to assist safeguard college students from dangerous content material whereas introducing accountable AI to the lecture rooms.
158. Staffbase gives its purchasers with Staffbase Companion, which helps it improve inner communication with fast content material technology, summarization, translation and future capabilities — and stay assured in information safety.
159. Sync Labs is utilizing Microsoft Azure to create AI-driven options which have led to a outstanding 30x improve in income and a 100x enlargement of their buyer base.
160. Syndigo is utilizing Azure to speed up digital commerce for its clients by greater than 40% and increase its buyer base.
161. Tekion constructed Automative Retail Cloud, a unified, cloud-native platform that makes use of generative AI to research communications, extract insights and supply customer-specific suggestions for gross sales brokers.
162. Telkomsel created a digital assistant with Azure OpenAI Service, leading to a leap in buyer self-service interactions from 19% to 45%, and name quantity dropped from 8,000 calls to 1,000 calls a day.
163. Torrens College selected to make use of Azure OpenAI Service to uplift its on-line studying expertise, saving 20,000 hours and $2.4 million in time and assets.
164. Trusting Social built-in Microsoft Azure companies to launch AI-driven brokers which might be altering how banks operate and reworking their buyer’s banking expertise.
165. UBS is utilizing Azure AI options, together with Azure AI Search and Azure OpenAI Service, to energy “Good Assistants” that streamline content material entry and supply real-time info to Shopper Advisors, boosting effectivity and consumer engagement.
166. College of California, Berkeley used Azure OpenAI Service to deploy a customized AI chatbot that helps scholar studying and helps college students with complicated coursework.
167. College of Sydney created a self-serve AI platform powered by Azure OpenAI Service, to allow college to construct customized chatbots for enhancing scholar onboarding, suggestions, profession simulation, and extra.
168. Van Lanschot Kempen is utilizing Microsoft 365 Copilot to cut back the time wanted for day by day duties, releasing up time to put money into that essential private connection.
169. Virbe allows companies to work together with clients by AI-powered avatars, and with Azure AI companies like Azure OpenAI Service and Azure AI Search, Virbe enhanced its AI avatars and simplified engagement with enterprise clients — and clients are seeing as much as a 10x improve in leads.
170. Virgin Cash constructed an award-winning digital assistant utilizing Copilot Studio to assist construct clients’ confidence of their digital services.
171. VOCALLS automates over 50 million interactions per yr, leading to a 78% discount in common dealing with time apart from a 120% improve in answered calls.
172. Vodafone Group is leveraging Microsoft’s AI options, together with Azure AI Studio, OpenAI Service, Copilot, and AI Search, to realize a 70% decision charge for buyer inquiries by digital channels and cut back name occasions by not less than one minute.
173. Walmart is utilizing Azure OpenAI Service to ship a useful and intuitive looking expertise for patrons designed to serve up a curated listing of the customized gadgets a client is in search of.
174. Weights & Biases created a platform which runs on Microsoft Azure that permits builders to maintain data, log successes and failures, and automate handbook duties.
175. Welcome Account created a banking utility with a conversational agent primarily based on Azure OpenAI Service, with a purpose to assist individuals handle their funds and administrative procedures. This multilingual agent already assists at least a thousand refugees every day.
176. World2Meet is offering higher customer support and operations with a brand new digital assistant powered by Microsoft Azure.
177. Xavier Faculty is modernizing its scholar info methods on Microsoft Dynamics 365 and Microsoft Azure to unlock highly effective insights, fostering innovation and data-driven resolution making.
178. Zavarovalnica Triglav applied Microsoft Dynamics 365 and Azure OpenAI Service to streamline its operations with automated responses and good rerouting of buyer enquiries.
179. Zurich Insurance coverage Group used Azure OpenAI Service to develop superior AI functions that led to extra correct and environment friendly danger evaluation evaluations, accelerating the underwriting course of, lowering turnaround occasions and rising buyer satisfaction.

Reshaping enterprise course of

Remodeling operations is one other means generative AI is encouraging innovation and bettering effectivity throughout varied enterprise features. In advertising and marketing, it might probably create customized content material to really have interaction completely different audiences. For provide chain administration, it might probably predict market tendencies so firms can optimize their stock ranges. Human assets departments can pace up the hiring course of, whereas monetary companies can use it for fraud detection and danger assessments. With generative AI, firms are usually not simply refining their present processes, they’re additionally discovering thrilling new progress alternatives.

New Tales:

1. AI Magix leverages Azure OpenAI Service and Machine Studying for its Inspection One platform to automate automotive inspections, rising throughput by 60%, attaining 85% accuracy in defect detection and slicing Prices of Poor High quality by 45%, making certain compliance with stringent high quality requirements.
2. Acuity leveraged Azure applied sciences together with OpenAI GPT, pure language processing and optical character recognition to automate the technology of high-quality credit score experiences, leading to as much as 25%-time financial savings within the credit score report writing course of.
3. AGS Well being used Azure OpenAI Service and Azure Whisper to transform prolonged payer calls to textual content immediately and create declare correction lists, lowering auditing time by 50% and bettering high quality outcomes for purchasers.
4. Apollo Hospitals Group built-in Azure OpenAI Service into their scientific documentation audit course of to automate and enhance effectivity and accuracy, minimizing the time and errors in ERM documentation.
5. Atomicwork built-in Azure OpenAI Service and AI-powered IT Service Administration instantly throughout the Microsoft Groups platform to assist enhance the worker assist expertise and diminished repetitive assist tickets by 50% to 60%.
6. BrowserStack leveraged Azure OpenAI Service into its software program testing platform to dramatically improve automation and effectivity, lowering QA cycle time by as much as 70 and upkeep overhead by over 60%.
7. Coforge launched Azure OpenAI Service and the Copilot ecosystem to raised assist monetary advisors in asset and wealth administration corporations to entry complete fund info and efficiency information swiftly, eliminating time-consuming searches and rising productiveness by 30%.
8. Cyient used Azure OpenAI Service, AI Search, Azure Kubernetes Service and Azure Machine Studying to allow purchasers to combination information from varied methods and functions.
9. Darwinbox utilized generative AI to allow enterprises to automate day-to-day HR processes and conduct AI-powered job evaluations.
10. Uncover Greenback used Azure AI companies to assist enterprises establish overpayments and income leakages hidden inside their contracts, invoices and cost data. Uncovering over $1$ billion in buyer financial savings to this point.
11. Disprz developed a generative AI content material creation and transformation engine for Studying and Growth directors to create participating customized coaching and make studying supplies extra accessible through the use of Advance Studying.
12. Evalueserve makes use of generative AI and buyer pure language processing or NLPs to effectively course of and summarize massive information units, making them related and accessible. Customers expertise between 20% to 40% enchancment in decision-making.
13. Firstsource used Azure OpenAI Service for its FirstSenseAI platform to automate the evaluation and processing of rationalization of advantages to enhance medical insurance coverage protection and billing.
14. Gamer Logistics and AizenFlow created an AI-powered software program platform that streamlines the freight brokerage course of, considerably lowering difficult duties and time-intensive processes from 24 hours to simply quarter-hour.
15. Genpact used Microsoft Azure OpenAI Service to deploy Scout, a complete platform to allow seamless information processing, superior language capabilities and improved operational effectivity.
16. GEP used Microsoft Azure OpenAI Service to energy an progressive digital procurement and provide chain platform referred to as GEP Quantum, which reveals productiveness positive factors starting from 25% to 50%.
17. Icertis leveraged Microsoft Azure OpenAI Service and Microsoft Copilot to develop Icertis Copilots to automate contract-driven processes, expedite contract opinions and optimize worth in negotiations. Icertis Copilots pinpoint potential dangers in enterprise agreements to assist groups concentrate on larger impression duties and strategic initiatives.
18. ICICI Lombard used Microsoft Azure OpenAI Service to develop a Copilot for claims adjudicators to offer a complete abstract of well being claims from submitted paperwork. This resolution diminished the time for claims adjudicators to course of a single well being declare by over 50%.
19. Kotak Mutual Fund used Microsoft Azure OpenAI Service and Azure AI Search to deal with massive volumes of emails, ship customized responses and streamline processes to avoid wasting two man-months on repetitive duties and enhance the client/investor expertise.
20. KPMG in India leveraged Azure OpenAI Service to develop the IKE.GAI platform that permits IT groups and enterprise homeowners to discover and construct personalized functions or brokers utilizing pre-built instruments to boost buyer experiences, enhance productiveness and cut back prices and time to market.
21. Larsen & Toubro developed a personalized Poly-LLM framework and a composite AI method, supported by Azure OpenAI Service for safe, scalable infrastructure to enhance challenge price estimation and real-time monitoring, resulting in environment friendly useful resource allocation and productiveness enhancement.
22. Moneyview built-in Azure OpenAI Service fashions to streamline workflows, bettering operational effectivity by 35% and rising staff productiveness by 30%.
23. MOZAIQ used Azure AI Doc Intelligence to automate end-to-end mortgage achievement processing by quickly innovating its choices, scale according to consumer progress and handle price of supply.
24. Narayana Well being developed a bot powered by the GPT-4 mannequin on Azure OpenAI Service to automate the extraction and coding of medical data to assist handle insurance coverage claims. This ensures accuracy, consistency and effectivity and diminished coding errors by 40% in comparison with handbook coding.
25. Needl.ai used GitHub Copilot and Azure OpenAI Service to develop an AI assistant that may analyze information from a number of sources in a single vacation spot, offering auto-organized, clever updates, which improved productiveness by 40%.
26. Netradyne leveraged Azure OpenAI Service to energy Security Help Supervisor to combine into fleet dashboards, enabling managers to retrieve driver efficiency information in seconds, bettering decision-making and operational effectivity.
27. Neutrinos built-in the Neutrinos AI Hub with Azure AI Foundry, enabling insurers to leverage superior AI capabilities inside a unified framework, create context-driven workflows, cut back 70% in handbook information processing efforts and improve claims adjudication occasions by 40%.
28. Newgen leveraged Azure OpenAI Service for NewgenONE Marvin to expedite utility growth and streamline content material administration, leading to dynamic, customized and multilingual buyer communication.
29. NoBroker created ConvoZen with Azure OpenAI Service for environment friendly transcription and insights from conversations in varied languages, automating 90% of high quality audits, bettering agent effectivity by 30% and enhancing violation monitoring by 16X.
30. Persistent created SmartQMS with Azure OpenAI Service and Microsoft Energy Platform for a unified interactive platform that allows its engineers to seamlessly entry data bases, course of belongings, resolution accelerators, instruments and mental properties.
31. Pincode is remodeling hyperlocal commerce for offline supermarkets, utilizing Azure OpenAI Service for streamlined catalogue onboarding and real-time stock administration.
32. PGG Wrightson partnered with Inde to make use of the SkyCount™ AI-powered drone to rely livestock, which beforehand took per week. Outcomes had been obtainable in a couple of minutes and had been extra correct than any human rely — round 97% first time.
33. Prowess Promoting Expertise Pvt. Ltd. leveraged Azure OpenAI Service to create AI-based options that assist retailers establish patterns, perceive demand-supply causality and improve decision-making processes for faster and extra knowledgeable actions.
34. Radical Well being built-in Azure OpenAI Service and Azure AI companies with digital medical data methods (EMRs) for options like automated transcription, scientific word technology, predictive analytics and affected person engagement through customizable bots.
35. RazorSign created SensAI, powered by Azure OpenAI Service, to conduct preliminary contract opinions to establish deviations, speed up negotiations and cut back cycle occasions.
36. Rezo.ai used a mixture of Azure OpenAI Service with Azure Compute and Cognitive Companies to allow its clients to realize scalability, price financial savings and ship distinctive buyer satisfaction.
37. Saarthi AI developed the Agentic AI platform to assist with debt collections course of. The platform helped in a 60% to 90% discount of cost-to-collect per account and in a discount in delinquency between 15% to 30%.
38. SeAir Eximpedia used Azure OpenAI Service to standardize over half a billion provider data. And 500,000 distinctive provider particulars had been recognized and arranged with 99% accuracy in simply two weeks.
39. ShepHertz developed ai utilizing Azure OpenAI Service, GitHub Copilot and Microsoft Safety Copilot to optimize each candidate-job matching and enterprise recruitment processes, rising placement precision and operational effectivity.
40. Smarten Areas developed Sia (House Interactive Assistant), constructed on Microsoft Azure OpenAI Service to assist organizations higher perceive office utilization, lowering operational prices of managing areas by 30% to 40%.
41. Tata Capital Restricted automated the technology of assorted sections throughout the credit score appraisal word by leveraging options like Azure OpenAI Service and Azure AI Doc Intelligence.
42. Tata Consultancy Companies, an IT companies, consultancy and enterprise options group, infused GitHub Copilot into their software program engineering course of to take a look at the potential of reimagining the standard software program growth life cycle.
43. Tech Mahindra developed agentX utilizing Microsoft 365 Copilot to spice up productiveness by as much as 70%. Through the use of GitHub Copilot, they had been in a position to produce larger high quality code at a sooner tempo and enhance deployment timelines.
44. The Estée Lauder Corporations turned to Microsoft 365 Copilot, Copilot Studio, Azure OpenAI Service and Azure AI Search to collect information, establish tendencies, construct advertising and marketing belongings, inform analysis and transfer to market sooner.
45. Thoucentric used Microsoft Azure OpenAI Service to construct options that allow the creation of clever gross sales and question chatbots, enhancing outreach and buyer engagement.
46. Triomics leverages a number of Azure AI (and OpenAI) companies for his or her platform, which allows oncologists and their groups to routinely evaluation full affected person data in opposition to a whole bunch of ongoing scientific trials in underneath a minute.
47. UST developed an AI resolution powered by Azure OpenAI Service-based basis fashions to course of and interpret complicated affected person info.
48. Vue.ai’s platform built-in with Azure AI companies and Azure OpenAI Service gives an AI orchestration platform that simplifies the adoption and scaling of AI throughout enterprises.
49. WinZO used GitHub Copilot to speed up growth, automate infrastructure setup swiftly and go dwell in new geographies seamlessly.
50. Xceedance used Azure OpenAI Service to redefine and streamline the information extraction and interpretation course of throughout the insurance coverage sector.
51. Zomato created a Copilot utilizing Azure OpenAI Service to assist them run operations higher, sooner and sometimes in an economical method.
52. Zycus leveraged Azure OpenAI Service to resolve provider discovery and danger administration, autonomous procurement and consumption administration.

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180. ABB Group built-in Azure OpenAI Service into their Genix Copilot platform enabling clients to realize as much as 30% financial savings in operations and upkeep, 20% enchancment in power and emission optimization and an 80% discount in service calls.
181. Accelleron used Microsoft Energy Platform to assist quite a few enterprise functions and simplify processes for service brokers and staff, ensuing within the onboard of latest brokers in half-hour, in comparison with two days for different options.
182. Accenture  developed an AI-powered monetary advisor that leverages RISE with SAP on Microsoft Azure to boost their infrastructure and combine monetary information.
183. Atomicwork leverages Azure OpenAI Service to deliver collectively three energy capabilities: a conversational assistant, a contemporary service administration system, and a workflow automation platform.
184. Financial institution of Queensland is modernizing its operations with Azure, Microsoft 365 and Microsoft 365 Copilot, utilizing AI to optimize enterprise processes akin to creating advertising and marketing content material, constructing experiences and plans and drafting HR content material.
185. Blink Ops absolutely embraced generative AI to construct the world’s first Safety Automation Copilot with greater than 8,000 automated workflows to assist any Safety/IT activity by prompts.
186. Chalhoub Group is utilizing Microsoft Cloth to modernize its information analytics and streamline its information sources into one platform, rising agility, enhancing analytics, and accelerating processes.
187. Cineplex is growing progressive automation options for finance, visitor companies, and different departments, saving the corporate over 30,000 hours a yr in handbook processing time.
188. ClearBank moved its companies to Microsoft Azure to achieve scalability and effectivity, pushing out 183% extra month-to-month system releases, gaining each scalability and effectivity.
189. Danske Statsbaner will increase productiveness as much as 30% with assist from Microsoft AI options.
190. Dentsu applied Microsoft Azure AI Foundry and Azure OpenAI Service to construct a predictive analytics copilot that helps media insights, slicing evaluation time by 80% and general time to perception by 90%, lowering evaluation prices.
191. Document360 created an AI-powered data base and repair platform for firms to create, handle and publish on-line documentation, together with product manuals, SOPs and wikis.
192. Dow applied Microsoft 365 Copilot to empower groups with AI-driven insights and streamline important workflows by automating duties throughout departments, saving hundreds of thousands of {dollars} on delivery operations within the first yr.
193. Eastman applied Microsoft Copilot for Safety realizing the advantages of accelerated upskilling, step-by-step steering for response, and sooner risk remediation.
194. Eduvos is simplifying the scholar enrollment expertise with Microsoft Azure and Dynamics 365, lowering the time from 90 days to almost instantaneous and related prices by 90%.
195. Emirates International Aluminum (EGA) makes use of Azure Native to assist its digital manufacturing platform, together with assist for safety-critical functions that use AI. Via its hybrid Azure surroundings, EGA has achieved 10 to 13 occasions sooner AI response time and 86% price financial savings for AI picture and video use instances.
196. Quick Store migrated to Microsoft Azure making a self-service tradition of entry to information, eliminating delays, lowering prices, and rising management satisfaction with information whereas offering extra agility in reporting.
197. Florida Crystals adopted a value-added resolution throughout Microsoft merchandise together with Microsoft 365 Copilot to cut back telecom bills and automate industrial course of controls.
198. GHD is reinventing the RFP course of in development and engineering with Microsoft 365 Copilot.
199. GovDash is a SaaS platform that leverages synthetic intelligence to streamline the whole enterprise growth lifecycle for presidency contracting firms utilizing Azure OpenAI Service.
200. Grupo Bimbo is deploying Microsoft’s industrial AI applied sciences to modernize its manufacturing processes, optimizing manufacturing and lowering downtime, driving important price financial savings, and empowering international innovation.
201. Hellenic Cadastre constructed a system that reads and categorizes property contracts, applies authorized guidelines and gives assessments for approval utilizing Azure OpenAI Service. At the moment, property transaction assessments take lower than 10 minutes as an alternative of hours, lowering prices from 15 euros to 0.11 euros per evaluation. The system additionally enhanced property homeowners’ authorized safety and boosted the Greek economic system by enabling transactions to be accomplished sooner.
202. Perception Canada applied Microsoft 365 Copilot to streamline enterprise operations, realizing a 93% productiveness positive factors in features together with gross sales, finance, and human assets.
203. Intesa Sanpaolo Group enhanced its cybersecurity with AI-enabled Microsoft Sentinel and Microsoft Copilot for Safety, leading to sooner risk detection, elevated productiveness, and diminished storage prices.
204. Kaya deployed a customized implementation of Microsoft Dynamics 365 and Energy BI to modernize its provide chain, resulting in enhanced visibility, improved planning, and streamlined inter-department operations.
205. Startup legal-i is utilizing AI to research unstructured information and assist costly insurance coverage specialists make higher selections sooner — dashing up healthcare and insurance coverage processes and bettering the accuracy of outcomes.
206. Lenovo leveraged Dynamics 365 Buyer Service to quickly handle buyer inquiries by streamlining repetitive duties, boosted agent productiveness by 15%, diminished dealing with time by 20% and reached record-high buyer satisfaction.
207. Lionbridge Applied sciences, LLC is utilizing Microsoft Azure and Azure OpenAI Service to speed up its supply occasions and enhance high quality, lowering challenge turnaround occasions by as much as 30%.
208. LTIMindtree built-in Microsoft Copilot for Safety, providing automated incident response, built-in risk intelligence, and superior risk evaluation.
209. Mania de Churrasco used Microsoft Azure, Energy Platform and Microsoft 365 to realize excessive effectivity, safety and scalability in its operations, along with bettering its information intelligence, which not directly participated in a 20% improve in gross sales yr on yr.
210. Nationwide Financial institution of Greece constructed an Azure-powered Doc AI resolution to remodel its doc processing, bettering the financial institution’s accuracy to 90%.
211. Nest Financial institution has revolutionized its operations by integrating Microsoft 365 Copilot and Azure OpenAI Service, leading to doubled gross sales and elevated day by day transactions from 60,000 to 80,000 showcasing the transformative impression of generative AI within the monetary sector.
212. Community Rail modernized their information analytics resolution with Microsoft Azure, serving to engineers perceive information 50% sooner than earlier than and enhance effectivity, passenger experiences, and security — all whereas saving prices.
213. Nsure developed an AI-powered agent that makes use of Copilot Studio and Energy Automate to cut back handbook processing time by 60% whereas additionally lowering related prices by 50%.
214. Oncoclínicas applied Microsoft Azure to remodel its total information ecosystem with an online portal and cellular utility that performs all picture processing and storage.
215. Operation Smile used Azure OpenAI Service, Cloth, and Energy Apps to get rid of handbook information entry, leading to diminished translation errors by about 90% and the time required for finishing experiences from 4 to 5 hours to simply 15 to twenty minutes.
216. Pacifico Seguros has adopted Microsoft Copilot for Safety to optimize its safety operations and anticipate and neutralize threats extra effectively and successfully.
217. Parexel adopted Azure Databricks and Microsoft Energy BI, attaining an 85% discount in information engineering tooling prices, a 30% improve in workers effectivity, and a 70% discount in time to marketplace for information product supply.
218. Paysafe used Microsoft 365 Copilot to streamline conferences, info administration, and doc creation, addressing language boundaries, eliminating time-consuming duties, and boosting creativity alongside the best way.
219. Planted is integrating Azure OpenAI Service to handle on a regular basis duties extra effectively and facilitate the seek for info for progressive course of growth.
220. Presidio realized dramatic productiveness positive factors saving 1,200 hours per 30 days on common for the staff utilizing Microsoft 365 Copilot and created 70 new enterprise alternatives.
221. Qatar Charity used Copilot Studio to extend its name heart effectivity, lowering common deal with time by 30%, elevated buyer satisfaction by 25%, and achieved a 40% discount in IT upkeep prices.
222. Saphyre makes use of Microsoft Azure and AI to offer an clever cloud-based resolution that automates and streamlines monetary buying and selling workflows round consumer and counterparty life cycle administration, lowering handbook efforts by 75%.
223. SHUEISHA Inc. is utilizing Microsoft Safety Copilot to allow sooner incident response, boosting the arrogance and effectiveness of cybersecurity personnel.
224. StarKist Meals used Azure to successfully unite manufacturing and demand processes with finance, lowering the planning cycle from 16 hours to lower than one.
225. Swiss Worldwide Air Traces migrated and modernized with Microsoft Azure, attaining as much as 30% price financial savings, a outstanding enhance in platform stability together with enhanced safety visibility.
226. thyssencrupp is utilizing the Siemens Industrial Copilot, constructed on Azure OpenAI Service, to deal with a talented labor hole whereas revolutionizing the way it packages and operates equipment.
227. S. AutoForce applied Dynamics 365 Provide Chain Administration to centralize warehouse information, join processes and enhance operational effectivity whereas utilizing Microsoft Copilot for Finance to automate month-to-month reconciliations.
228. ZEISS Group makes use of Microsoft Cloth to create a safe and trusted information provide chain that may be shared effortlessly throughout a variety of enterprise models.
229. ZF Group builds manufacturing effectivity with over 25,000 apps and 37,000 distinctive energetic customers on Energy Platform.

Bending the curve on innovation

Generative AI is revolutionizing innovation by dashing up inventive processes and product growth. It’s serving to firms provide you with new concepts, design prototypes, and iterate shortly, slicing down the time it takes to get to market. Within the automotive trade, it’s designing extra environment friendly autos, whereas in prescribed drugs, it’s crafting new drug molecules, slashing years off R&D occasions. In schooling, it transforms how college students study and obtain their objectives. Listed here are extra examples of how firms are embracing generative AI to form the way forward for innovation.

New Tales:

1. Dashoon used generative AI to create a platform that permits storytellers to create participating content material with ease and pace, producing 50K photos a day.
2. Beatoven developed a platform utilizing Azure OpenAI Service to assist audio visible storytellers create authentic royalty-free background music for his or her content material.
3. Blinkit used generative AI to create 1000’s of recipes with wealthy information and media, enrich {the catalogue} and serve customized recipes primarily based on consumer style, actions and dietary preferences. These recipes had been generated for a curated listing of merchandise utilizing Azure OpenAI Service.
4. BluSmart turned to GitHub Copilot to revolutionize their software program growth workflow to supply coding help and fast growth, with developer effectivity rising by 20% to 30%.
5. Botminds.ai leveraged the facility of Azure OpenAI Service to revolutionize the processing of unstructured content material embedded in paperwork and PDFs. The streamlined course of led to a 90% discount within the time required to look at practical options.
6. Classplus used Azure OpenAI Service to develop Samadhan AI, a hyper-personalized and environment friendly examine companion for college kids, serving to them put together with confidence for aggressive exams.
7. EkStep’s Jan Ki Baat leverages AI-powered voice bots to facilitate pure conversations between people and organizations, empowering decision-makers with actionable, data-driven insights.
8. eSanjeevani used Azure OpenAI Service to deliver high quality healthcare to the lots, notably the poor and underserved, thus reshaping India’s healthcare ecosystem.
9. Frammer AI utilized Azure OpenAI Service to offer state-of-the-art AI fashions that elevate content material to ship high quality brief movies at scale, translating into larger engagement ranges and, finally, elevated income for content material creators.
10. Lobby used Azure OpenAI Service to deploy the Azure OpenAI Service GPT-3.5 and GPT-4 household of fashions and skilled higher reliability in service and incident reporting and mitigated uncommon outages.
11. HeritageWatch.AI makes use of AI to detect modifications to heritage websites all over the world brought on by disasters like floods or earthquakes.
12. Innominds leveraged Azure OpenAI Service to develop the AMRx® platform, a culture-free, AI/ML primarily based urinary tract an infection (UTI) diagnostic instrument that delivers exact analysis in 5 minutes, thereby lowering prices.
13. ITC developed ITCMAARS to offer an array of agri-solutions to farmers. Krishi Mitra is a farmer Copilot powered by generative AI that permits farmers to easily ask their questions, and it generates helpful responses.
14. Kheiron Medical Applied sciences, NHS Grampian, the College of Aberdeen use an AI breast screening resolution referred to as Mia and Azure Cloud Companies to assist docs discover an extra 12% uplift within the detection of breast most cancers and a workload discount of as much as 30%.
15. KissanAI leveraged Azure OpenAI Service, Cognitive Companies and speech companies to develop a voice-based Copilot reaching 100,000 farmers that delivers real-time recommendation on farming-related subjects.
16. OnFinance AI developed NeoGPT utilizing Azure OpenAI Service to handle massive volumes of meticulously cleaned information. They had been in a position to run fine-tuning jobs 10X sooner with geo-redundancy and utilized reinforcement studying (RLHF) effectively to make sure 85% guardrail compliance.
17. ManageArtworks utilized Azure OpenAI Service to get rid of bottlenecks in categorizing and validating packaging and labeling content material. This resulted in an 80% discount in time to examine compliance of packaging labels.
18. Sarvam AI makes use of Azure OpenAI Service and GitHub Copilot to innovate throughout the total stack of generative AI, akin to GPT-4 fashions on Azure OpenAI Service, to offer grounded comparability between completely different design decisions in a GenAI utility.

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230. Agricultural Growth Belief (ADT) of Baramati is analyzing water, climate, nutrient, pH information and extra with AI to extend crop yields in India.
231. Air India has included Microsoft 365 Copilot into a number of departments, unlocking a brand new realm of operational insights that not solely gives vital information on flight punctuality and operational hurdles, but in addition empowers proactive, collaborative resolution making.
232. Agnostic Intelligence deployed Azure OpenAI Service to get rid of time-consuming duties, saving customers as much as 80% of their time, and enabling IT managers to concentrate on innovation and high quality assurance.
233. AI is utilizing Microsoft AI companies to foretell, establish and deal with ear illnesses in communities which might be each rural and distant, serving to to stop listening to loss amongst Indigenous communities in Australia.
234. Albert Heijn is utilizing Azure OpenAI Service for all the things from buyer personalization to demand forecast and meals waste initiatives, making it simpler for its clients to vary their life-style.
235. Amgen is utilizing Microsoft 365 Copilot to spice up productiveness and has the potential to hurry up drug growth and assist developments of their enterprise processes.
236. APEC leverages Microsoft Azure and deep neural community algorithms to develop an app that allows healthcare suppliers to seize retinal photos, rising the accuracy to establish Retinopathy of Prematurity (RoP) to 90%.
237. ASOS is utilizing Azure AI Studio to assist clients uncover new appears with real procuring insights, customized conversations, naturalism, and even humor to enliven the procuring journey.
238. Auburn College is incorporating Microsoft Copilot to advertise AI literacy, accessibility, and collaboration, with the goal to increase academic and financial alternatives for its total educational neighborhood with AI-centric instruments.
239. B3 launched an AI assistant utilizing Azure OpenAI Service that aids 10,000 customers a day to reply Brazilians’ questions on methods to begin investing.
240. Basecamp Analysis goals to construct the world’s largest database of nationwide biodiversity and apply AI and machine studying to advance bioscience.
241. Bayer is utilizing Microsoft Copilot to contribute to feeding a rising international inhabitants and serving to individuals lead more healthy, disease-free lives.
242. BMW AG applied Azure AI to develop a cellular information recorder copilot for sooner information administration serving to engineers cut back the lead time for insights from days to hours or generally minutes.
243. Brembo leveraged Azure OpenAI Service to develop ALCHEMIX, an answer to generate progressive compounds for its brake pads, drastically lowering the event time of latest compounds from days to mere minutes.
244. Canary Speech can now prepare new vocal fashions in as little as two months and deal with hundreds of thousands of transactions per 30 days with Microsoft Azure.
245. CapitaLand simplified inner processes rising effectivity to greater than 10,000 man-days saved per yr and deployed Azure OpenAI Service to construct the primary AI hospitality chatbot for its lodging enterprise.
246. Cassidy is utilizing Azure OpenAI Service to boost effectivity throughout varied industries, supporting over 10,000 firms.
247. Coca-Cola is implementing Azure OpenAI Service to develop progressive generative AI use instances throughout varied enterprise features, together with testing how Microsoft 365 Copilot may assist enhance office productiveness.
248. Denso is growing “human-like” robots utilizing Azure OpenAI Service because the mind to assist robots and people work collectively by dialogue.
249. Dynamic Well being Programs created its VitruCare365® platform on the Microsoft Cloud for healthcare applied sciences to allow motivational care planning. Constructed on Microsoft Azure, FHIR (Quick Healthcare Interoperability Sources) and Dynamics 365, it gives customized apps powered by Azure OpenAI Service to every affected person and is deployed as an extension to the Microsoft 365 instruments clinicians use day-after-day.
250. eFishery is utilizing Azure OpenAI Service for farmers to get the information and insights on fish and shrimp farming, together with extra exact feeding and water high quality monitoring.
251. Cities can use Esri’s ArcGIS geospatial platform to create environmental digital twins that simulate heavy rainfall and apply scorching spot evaluation to focus on flooding. Including Azure AI to the geospatial digital twin will reveal insights in inconceivable quantities of knowledge.
252. EY developed an utility that routinely matches and clears incoming funds in SAP, leading to a rise from 30% to 80% in routinely cleared funds and 95% matched funds, with estimated annual time financial savings of 230,000 hours globally.
253. EY labored with Microsoft to make Azure AI Foundry extra inclusive for all, serving the 20% of the worldwide workforce figuring out as neurodivergent.
254. FIDO is utilizing Azure OpenAI Service to develop an AI instrument that makes use of sound to pinpoint leaky pipes, saving treasured consuming water.
255. Georgia Tech is utilizing Azure OpenAI Service to boost the electrical automobile (EV) charging infrastructure, attaining fast information classification and predictive modeling, highlighting the reliability of networked chargers over non-networked ones.
256. GigXR developed an answer to create the intelligence for particular AI sufferers utilizing Microsoft Azure OpenAI Service and different Azure companies.
257. Digital employment company Gojob developed Aglae, a digital assistant primarily based on Azure OpenAI Service, to pre-qualify candidates inside quarter-hour, enabling recruiters to realize report employment placement charges.
258. GoTo Group is considerably enhancing productiveness and code high quality throughout its engineering groups by adopting GitHub Copilot, saving over seven hours per week and achieved a 30% code acceptance charge.
259. GovTech used Microsoft Azure OpenAI Service to create LaunchPad, sparking greater than 400 concepts and 20 prototypes, laying the muse for the federal government to harness the facility of generative AI.
260. H&R Block is utilizing Azure AI Studio and Azure OpenAI Service to construct a brand new resolution that gives real-time, dependable tax submitting help.
261. Haut.AI gives skincare firms and retailers with customizable, AI-based pores and skin diagnostic instruments developed with the assistance of Microsoft AI.
262. Helfie is constructing an answer that caters to healthcare suppliers who can arm their sufferers with an utility to extra shortly and precisely entry the care they want.
263. Hitachi will implement Azure OpenAI Service, Microsoft 365 Copilot, and GitHub Copilot to create progressive options for the power, mobility and different industries.
264. Icertis is offering AI-based instruments that may acknowledge contract language after which construct algorithms to routinely select the appropriate method primarily based on the content material of the contract.
265. Iconem leveraged AI-generated imagery to course of and analyze an unlimited quantity of photogrammetry information used to create the 3D digital twin of St. Peter’s Basilica, permitting guests to discover each intricate element from anyplace on the earth.
266. Institut Curie and Microsoft companion Witivio developed Copilot for Researcher, an agent that may assist researchers with among the administrative duties of their jobs so that they have extra time to spend on precise new concepts within the combat in opposition to most cancers.
267. ITOCHU is utilizing Azure OpenAI Service and Azure AI Studio to evolve its information analytics dashboard right into a service that gives speedy suggestions by routinely creating evidence-based product proposals.
268. IU Worldwide College of Utilized Sciences (IU) is utilizing the facility of Azure OpenAI Service to develop Syntea, an AI avatar built-in into Microsoft Groups and Microsoft 365 Copilot, making studying extra customized, autonomous and versatile.
269. Khan Academy has partnered with Microsoft to deliver time-saving and lesson-enhancing AI instruments to hundreds of thousands of educators.
270. Lufthansa Group developed an animated 3D avatar referred to as Digital Hangar to assist information passengers from preliminary journey inspiration to flight reserving by an alternate with an Avatar in pure language.
271. Mia Labs applied Azure OpenAI Service to supply and shield its conversational AI digital assistant Mia that gives quick assist from traders, together with the subtle safety posture and risk safety capabilities for AI workloads.
272. Mitsubishi Heavy Industries is utilizing Azure OpenAI Service to assist speed up digital innovation in energy vegetation.
273. Molslinjen has created an AI analytics toolbox that has diminished gasoline emissions, improved buyer satisfaction, and introduced in hundreds of thousands of further income.
274. NASA created Earth Copilot to remodel how individuals work together with Earth’s information.
275. New Solar Street applied AI into an area controller for power methods to steadiness the availability, storage and use necessities. This optimized masses to speed up the deployment of renewable power for native clear energy for communities.
276. Novo Nordisk just lately printed preliminary outcomes with predictive AI fashions for superior danger detection in cardiovascular illnesses, together with an algorithm that may predict sufferers’ cardiovascular danger higher than the very best scientific requirements.
277. Ontada applied Azure AI and Azure OpenAI Service to focus on practically 100 vital oncology information parts throughout 39 most cancers varieties and now accesses an estimated 70% of beforehand unanalyzed or unused info, accelerating its life science product growth, dashing up time to market from months to only one week.
278. Pacific Northwest Nationwide Laboratory (PNNL) is testing a brand new battery materials that was present in a matter of weeks, not years, as a part of a collaboration with Microsoft.
279. Paige.AI​ is utilizing AI and Microsoft Azure to speed up most cancers diagnoses with information from hundreds of thousands of photos.
280. Parity helps ladies athletes use information and AI to assist enhance their well-being, efficiency and careers.
281. Petbarn created “PetAI” utilizing Azure OpenAI Service, Azure AI Search and Azure App Service to offer Australian pet homeowners extremely customized recommendation and product suggestions.
282. Pets at Dwelling created an agent to assist its retail fraud detection staff examine suspicious transactions.
283. Plan Heal is utilizing Microsoft AI to create options that allow sufferers to watch and report well being metrics so care suppliers can higher serve them.
284. Challenge Guacamaya is utilizing day by day satellite tv for pc photos and varied AI fashions tailor-made to the Amazon ecosystem to assist stop its deforestation, permitting for faster motion to be taken in at-risk areas.
285. Properstar developed an answer to simplify the evaluation of unstructured actual property information and create a dynamic, AI-powered filtering system that gives extra nuanced search outcomes.
286. RadarFit is utilizing generative AI and a singular gamification technique to encourage wholesome habits in Brazil, with a complete well being and wellness program aimed toward serving to firms cut back power illness charges.
287. Rijksmuseum is harnessing the facility of Copilot to make artwork accessible at scale by becoming a member of forces with Microsoft to enhance and increase the artwork expertise for blind and low-vision neighborhood members.
288. Royal Nationwide Institute of Blind Individuals is utilizing Azure AI companies to develop an AI-based resolution that shortly and precisely converts letters to braille, audio, and huge print codecs.
289. Schneider Electrical gives productivity-enhancing and power effectivity options and is utilizing a complete suite of AI instruments to hasten its personal innovation and that of its clients.
290. SEDUC is utilizing Microsoft 365 Copilot for administrative duties — akin to producing authorized paperwork and dealing with administrative inquiries — and has expanded to incorporate AI utilization with college students and academics, together with customized studying to cater to particular person scholar wants and assist them get better from studying losses throughout the pandemic.
291. SPAR ICS created an award-winning, AI-enabled demand forecasting system attaining 90% stock prediction accuracy.
292. SustainCERT deployed GenAI and machine studying for automated information verification, extraction from paperwork and to speed up auditing processes to allow verifying the impacts and credibility of carbon credit.
293. Suzuki Motor Company is adopting Azure OpenAI Service for information safety, driving company-wide use with 5 multipurpose apps.
294. Tecnológico de Monterrey created a generative AI-powered ecosystem constructed on Azure OpenAI Service with the purpose to personalize schooling primarily based on the scholars’ wants, enhance the educational course of, enhance academics’ creativity and save time on tedious duties.
295. TomTom is utilizing Azure OpenAI Service, Azure Cosmos DB, and Azure Kubernetes Service to revolutionize the motive force expertise.
296. Toyota is deploying AI brokers to harness the collective knowledge of engineers and innovate sooner in a system named “O-Beya,” or “huge room” in Japanese. The “O-Beya” system presently has 9 AI brokers — from a Vibration Agent to a Gasoline Consumption Agent.
297. Unilever is partnering with Microsoft to establish new digital capabilities to drive product innovation ahead, from unlocking the secrets and techniques of our pores and skin’s microbiome to lowering the carbon footprint of a multibillion-dollar enterprise.
298. Unity used Microsoft Azure OpenAI Service to construct Muse Chat, an AI assistant that may information creators by frequent questions and assist troubleshoot points to make sport growth simpler.
299. Indonesia’s Universitas Terbuka used Microsoft Azure OpenAI Service and Azure AI Foundry to construct an AI tutor that delivers correct, curriculum-aligned responses and streamlines scholar evaluation. The tutor presently helps 500 lessons and a few 100,000 college students.
300. College of South Florida is utilizing Microsoft 365 Copilot to alleviate the burden of repetitive, time-consuming duties so college and workers can spend this time creatively fixing issues, conducting vital analysis, establishing stronger relationships with friends and college students, and utilizing their experience to forge new, progressive paths.
301. Utilidata constructed the primary distributive AI and accelerated computing platform for the electrical grid permitting versatile transformation and dynamic infrastructure to extend electrification and decarbonization.
302. Visma has developed new code with GitHub Copilot, Microsoft Azure DevOps, and Microsoft Visible Studio, as a lot as 50 % sooner, contributing to elevated buyer retention, sooner time to market, and elevated income.
303. Wallenius Wilhelmsen is implementing Microsoft 365 Copilot and utilizing Microsoft Viva to drive sustainable adoption, streamlining processes, empowering higher resolution making, and cultivating a tradition of innovation and inclusion.
304. Wipro is dedicated to delivering worth to clients sooner and bettering the outcomes throughout the enterprise by investing $1 billion in AI and coaching 200,000 staff on generative AI rules with Microsoft Copilot.
305. World Traveler is utilizing AI together with Microsoft Studying Progress and Microsoft Immersive Reader to assist academics attain its international and educationally numerous college students with customized studying experiences.
306. South Korean startup Wrtn Applied sciences brings ATI near individuals, with a “superapp” that compiles an array of AI use instances and companies, however localized for Korean customers to combine AI into their on a regular basis lives.

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IDC InfoBrief: sponsored by Microsoft, 2024 Enterprise Alternative of AI, IDC# US52699124, November 2024

Tags: AI, AI Azure, Azure OpenAI Service, Copilot, Copilot Studio, Microsoft 365 Copilot