Sonos is not going to be resurrecting its outdated app to assist customers who’ve hassle with the brand new app.
That is in response to Sonos CEO Patrick Spence, who shared the information in a Reddit AMA (through The Verge).
“Till very just lately I’d been hopeful that we may re-release the outdated app (S2) as a substitute for these of you which are having points that we’ve not but resolved,” wrote Spence.
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“The trick in fact is that Sonos isn’t just the cellular app, however software program that runs in your audio system and within the cloud too. Within the months because the new cellular app launched we’ve been updating the software program that runs on our audio system and within the cloud to the purpose the place at present S2 is much less dependable & much less steady then what you bear in mind. After doing intensive testing we’ve reluctantly concluded that re-releasing S2 would make the issues worse, not higher. I’m certain that is disappointing. It was disappointing to me,” he added.
The problems Spence is referring to are associated to the corporate’s new app, which rolled out in April however was so unhealthy and riddled with bugs that the corporate apologized for it in July. The Sonos app is a key component of the corporate’s ecosystem of residence audio system, soundbars, and headphones, and when it would not work correctly, it will possibly trigger a whole lot of headache for homeowners of Sonos merchandise.
In July, the corporate laid out a plan to repair the problems over the approaching months, however apparently issues have not gone as easily as supposed, with Sonos suspending the launch of two merchandise till it will possibly iron out all of the bugs.