The right way to contact Goal customer support – Black Friday 2024

After the chaos of Black Friday and Cyber Monday (we’re nonetheless recovering), you might want to succeed in Goal for order points, returns, or product inquiries. Stolen packages, lacking objects, broken items, cracked TV screens — issues like this may add additional stress in the course of the vacation season.

So, in the event you want some assist, right here’s learn how to get in contact with Goal customer support.

1. Use Goal’s Reside Chat
For quick help, go to Goal.com and scroll to the underside of the web page to search out the “Contact Us” hyperlink. From there, you can begin a dwell chat with a consultant who may also help along with your problem.

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Goal’s on-line buyer help makes use of a mixture of automated prompts and human help. Truthful warning, throughout occasions like Black Friday, be ready to attend.


Black Friday offers you’ll be able to store proper now

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screenshot of Target online chat feature

Assist instances can be longer throughout peak procuring days.
Credit score: Screenshot courtesy of Goal.com

2. Name Goal Buyer Service
You may also attain Goal by cellphone at 1-800-440-0680. Customer support is obtainable seven days per week, although anticipate longer wait instances throughout this busy procuring season.

3. Attain Out on Social Media
Goal is energetic on Twitter (@Goal) and Fb. A fast direct message or tweet can usually get a swift response.

4. Go to a Goal Retailer
In case your problem is said to returns or exchanges, visiting a close-by Goal location may resolve the issue sooner. Carry the merchandise and receipt for a smoother course of.