Instance: a customer support chatbot venture
Blissful Lunar New 12 months, my buddies!
Within the final article, I launched the Workflow framework of LlamaIndex.
Right now, I’ll present you find out how to use LlamaIndex Workflow to implement a multi-agent orchestration characteristic much like OpenAI Swarm, utilizing a customer support chatbot venture for example.
Bear in mind the Swarm framework launched by OpenAI not way back? Its greatest characteristic is brokers and handoffs.
The brokers are easy: they use a set of particular instructions and instruments to get duties carried out. It’s like placing a LLM perform name right into a neat bundle.
And handoffs are completely different. They permit an agent to cross the work to a different agent seamlessly based mostly on the context of the present dialog, making brokers work collectively with none hiccups.